At a Glance
- Tasks: Be the friendly face of our accommodation, assisting residents and visitors daily.
- Company: Join a leading accommodation provider in the heart of Bath.
- Benefits: Flexible part-time hours, great team environment, and valuable customer service experience.
- Other info: Perfect for students looking to balance work and studies while gaining real-world experience.
- Why this job: Make a difference by delivering outstanding customer experiences every day.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 32243 - 39408 £ per year.
Your new company A leading accommodation provider is seeking a part-time Front Desk Assistant to join their on site team in Bath.
- Work
- Pattern
Location: Central Bath Part-time role 30hrs a week On-site
Your new role As Front Desk Assistant, you will be the first point of contact for residents, visitors and contractors, helping to deliver an outstanding customer experience while supporting the day-to-day operation of the property.
What you'll need to succeed Welcoming visitors and managing sign-in procedures.
Handling incoming calls, emails and general enquiries.
Supporting residents with a range of accommodation-related queries.
Managing incoming deliveries and parcel collections.
Coordinating with internal teams to ensure issues are resolved efficiently.
Maintaining accurate records and administrative systems.
Providing general front-of-house and administrative support.
W
hat you'll get in return Previous experience in a customer service, reception or administration role.
Excellent communication and interpersonal skills.
Strong organisational abilities and attention to detail.
Confident using Microsoft Office and email systems.
Professional and friendly approach.
Ability to multitask and manage a busy workload.
A proactive and team-oriented attitude.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be
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Part-Time Front Desk Assistant in Taunton employer: Hays
Join a well-established ecological consultancy in Kent that prioritises work-life balance and professional development. With a collaborative team culture and a commitment to delivering high-quality ecological advice, this company offers meaningful career progression opportunities for ecologists. Enjoy flexible working arrangements and the chance to work on diverse projects across the South East and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Front Desk Assistant in Taunton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Hays and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Hays and let us see your personality shine through!
We think you need these skills to ace Part-Time Front Desk Assistant in Taunton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Hays.
Get Familiar with Our Brand:Before applying, take some time to learn about Hays and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Hays
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Hays.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Hays will surely appreciate.
