At a Glance
- Tasks: Provide support and assistance to users, resolving technical issues.
- Company: Dynamic agency offering flexible hybrid working in Swansea.
- Benefits: Earn £17.01 per hour with potential for extension and DBS check covered.
- Other info: Temporary role with opportunities for growth and development.
- Why this job: Join a supportive team and enhance your tech skills while working weekends.
- Qualifications: Welsh language skills and a passion for helping others.
The predicted salary is between 35000 - 35000 £ per year.
Starting ASAP - Swansea - Hybrid Working
Must pass DBS Check - Welsh Essential
£17.01 per hour
~12 week temporary role with possible extension
~ Hybrid working
~ DBS check is covered by agency.
Helpdesk Operator (Weekends) in Swansea employer: Hays
Join our dynamic team as a Helpdesk Operator in Swansea, where we prioritise employee well-being and offer a supportive hybrid working environment. With competitive pay and the opportunity for extension beyond the initial 12 weeks, we foster a culture of growth and development, ensuring that our employees feel valued and empowered in their roles. Our commitment to inclusivity and community engagement makes us an exceptional employer for those seeking meaningful work.
StudySmarter Expert Advice🤫
We think this is how you could land Helpdesk Operator (Weekends) in Swansea
✨Tip Number 1
Make sure you know your stuff! Brush up on common helpdesk scenarios and customer service skills. We want to see that you can handle calls like a pro, especially since this role is all about supporting users effectively.
✨Tip Number 2
Practice your Welsh! Since it's essential for this role, showing off your language skills can really set you apart. We recommend having a few phrases ready to go for the interview to demonstrate your fluency.
✨Tip Number 3
Be ready for hybrid working! Familiarise yourself with remote tools and communication platforms. We want to see that you can adapt to both in-office and remote environments seamlessly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have questions!
We think you need these skills to ace Helpdesk Operator (Weekends) in Swansea
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for helping others shine through. We want to see that you’re excited about the role and ready to tackle challenges head-on!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service or helpdesk roles. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hays
✨Know Your Role
Familiarise yourself with the responsibilities of a Helpdesk Operator. Understand what skills are essential for the role, especially in a hybrid working environment. This will help you tailor your answers to show how you can meet their needs.
✨Brush Up on Welsh
Since Welsh is essential for this position, make sure you're comfortable speaking it. Practise common phrases or technical terms that might come up during the interview. This will demonstrate your commitment and ability to communicate effectively.
✨Prepare for the DBS Check
Be ready to discuss your background and any potential issues that could arise during the DBS check. Honesty is key here, so if there’s anything that might come up, be upfront about it. This shows integrity and builds trust.
✨Show Your Flexibility
Highlight your availability and willingness to work weekends. Discuss any previous experience in similar roles where you had to adapt to changing schedules. This will reassure them that you’re the right fit for a temporary role with potential extensions.
