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- Tasks: Provide social and emotional support to individuals facing mental health challenges.
- Company: Values-driven organisation focused on improving mental health in local communities.
- Benefits: Competitive salary, 26 days holiday, hybrid working, and professional development opportunities.
- Why this job: Make a meaningful impact by empowering individuals towards independence and wellbeing.
- Qualifications: Experience in mental health support and knowledge of trauma-informed practices.
- Other info: Join a compassionate team that values diversity and personal growth.
The predicted salary is between 24000 - 26000 £ per year.
Your new company: Join a values-driven organisation dedicated to improving mental health and emotional wellbeing across local communities. The organisation supports thousands of people each year, working alongside individuals and communities to create environments where wellbeing can flourish. Staff are encouraged to bring their whole selves to work and to contribute to meaningful social change. You will be part of a compassionate, reflective team that believes people thrive when they feel respected, supported, and understood. The organisation works collaboratively with people to build confidence, strengthen resilience, and create the conditions for long lasting wellbeing.
Your new role: As a caseworker, you will provide social, emotional, and practical support to people whose mental health or emotional wellbeing may affect their ability to maintain a stable tenancy. You will offer trauma-informed, person-led support that empowers individuals to build on their strengths and move toward independence.
Your responsibilities will include:
- Leading on needs assessments for individuals referred to the service
- Co-producing Individual Support Plans that reflect personal goals and identified needs
- Reviewing and updating risk assessments and support plans with the person being supported
- Working collaboratively with partner organisations such as mental health teams, local authorities, and housing providers
- Involving people with lived experience in shaping, evaluating, and improving the service
- Supporting people to access information, advice, and welfare benefit guidance
- Providing resettlement support when individuals move into new accommodation
- Maintaining accurate case notes and ensuring information is shared appropriately with colleagues
- Delivering all support in alignment with trauma-informed, relationship-based values
What you will need to succeed: To succeed as a case worker, you will need:
- Two years' experience working in a similar service or directly supporting people managing mental health difficulties
- Experience supporting people with welfare benefits
- Experience managing a caseload and lone working in the community
- Knowledge of trauma-informed practice, attachment theory, and relationship-based approaches
- Understanding of safeguarding
- A full driving licence is essential
- Strong organisational and time-management abilities
- Self-awareness, resilience, and a commitment to reflective practice and ongoing development
What you will get in return: Annual salary: £24,242.40, 26 days' holiday, increasing by one day per year, plus additional long-service leave. A hybrid working model in Swansea, including one home-based day per week. Trauma-informed training and wider professional development opportunities. Regular reflective practice, complex case discussions, and supportive line management. A flexible, inclusive, and wellbeing-focused working environment. A workplace culture that values diversity, lived experience, and the strengths each person brings.
If you are passionate about empowering people, committed to trauma-informed and person-led support, and ready to make a meaningful difference, then the role of case worker is for you. Apply now or contact Louis on 01792 485970.
Case Worker - Mental Health in Swansea employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Worker - Mental Health in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that case worker role.
✨Tip Number 2
Prepare for interviews by practising common questions related to trauma-informed care and person-led support. We recommend using the STAR method to structure your answers, showcasing your experience and how you’ve made a difference in previous roles.
✨Tip Number 3
Show your passion for mental health! During interviews, share personal stories or experiences that highlight your commitment to supporting individuals. We want to see your genuine interest in making a meaningful impact in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation’s mission.
We think you need these skills to ace Case Worker - Mental Health in Swansea
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for mental health and supporting others shine through. We want to see how much you care about making a difference in people's lives!
Tailor Your Experience: Make sure to highlight your relevant experience in mental health support. We’re looking for specific examples that demonstrate your skills in trauma-informed practice and working with individuals facing challenges.
Be Person-Centred: Remember, this role is all about empowering individuals. Use your application to showcase how you've previously worked collaboratively with people to create tailored support plans that reflect their personal goals.
Keep It Professional Yet Personal: While we love a friendly tone, ensure your application maintains professionalism. Share your story and experiences, but keep it relevant to the role and our values. Don’t forget to apply through our website!
How to prepare for a job interview at Hays
✨Know Your Stuff
Familiarise yourself with the principles of trauma-informed care and relationship-based approaches. Be ready to discuss how these concepts apply to your previous experiences and how they can enhance your work as a case worker.
✨Show Your Compassion
Prepare examples that showcase your ability to empathise and support individuals facing mental health challenges. Highlight moments where you’ve made a positive impact on someone's wellbeing, as this aligns perfectly with the organisation's values.
✨Collaborative Spirit
Since the role involves working with various partner organisations, think of instances where you've successfully collaborated with others. Be prepared to discuss how you can contribute to a team that values co-production and community engagement.
✨Reflective Practice
Demonstrate your commitment to self-awareness and ongoing development. Share how you’ve used reflective practice in your past roles to improve your support strategies and adapt to the needs of those you’re helping.
