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- Tasks: Provide social and emotional support to individuals facing mental health challenges.
- Company: Join a values-driven organisation focused on improving mental health in local communities.
- Benefits: Competitive salary, 26 days holiday, hybrid working, and professional development opportunities.
- Why this job: Make a meaningful difference in people's lives while promoting wellbeing and resilience.
- Qualifications: Two years' experience in mental health support and knowledge of trauma-informed practices.
- Other info: Flexible, inclusive culture that values diversity and personal strengths.
The predicted salary is between 20000 - 30000 £ per year.
Your new company: Join a values-driven organisation dedicated to improving mental health and emotional wellbeing across local communities. The organisation supports thousands of people each year, working alongside individuals and communities to create environments where wellbeing can flourish. Staff are encouraged to bring their whole selves to work and to contribute to meaningful social change. You will be part of a compassionate, reflective team that believes people thrive when they feel respected, supported, and understood. The organisation works collaboratively with people to build confidence, strengthen resilience, and create the conditions for long lasting wellbeing.
Your new role: As a caseworker, you will provide social, emotional, and practical support to people whose mental health or emotional wellbeing may affect their ability to maintain a stable tenancy. You will offer trauma-informed, person-led support that empowers individuals to build on their strengths and move toward independence.
Your responsibilities will include:
- Leading on needs assessments for individuals referred to the service
- Co-producing Individual Support Plans that reflect personal goals and identified needs
- Reviewing and updating risk assessments and support plans with the person being supported
- Working collaboratively with partner organisations such as mental health teams, local authorities, and housing providers
- Involving people with lived experience in shaping, evaluating, and improving the service
- Supporting people to access information, advice, and welfare benefit guidance
- Providing resettlement support when individuals move into new accommodation
- Maintaining accurate case notes and ensuring information is shared appropriately with colleagues
- Delivering all support in alignment with trauma-informed, relationship-based values
What you will need to succeed: To succeed as a case worker, you will need:
- Two years' experience working in a similar service or directly supporting people managing mental health difficulties
- Experience supporting people with welfare benefits
- Experience managing a caseload and lone working in the community
- Knowledge of trauma-informed practice, attachment theory, and relationship-based approaches
- Understanding of safeguarding
- A full driving licence is essential
- Strong organisational and time-management abilities
- Self-awareness, resilience, and a commitment to reflective practice and ongoing development
What you will get in return: Annual salary: £24,242.40, 26 days' holiday, increasing by one day per year, plus additional long-service leave. A hybrid working model in Swansea, including one home-based day per week. Trauma-informed training and wider professional development opportunities. Regular reflective practice, complex case discussions, and supportive line management. A flexible, inclusive, and wellbeing-focused working environment. A workplace culture that values diversity, lived experience, and the strengths each person brings.
If you are passionate about empowering people, committed to trauma-informed and person-led support, and ready to make a meaningful difference, then the role of case worker is for you. Apply now or contact Louis on 01792 485970.
Locations
Case Worker - Mental Health in Swansea, Wales employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Worker - Mental Health in Swansea, Wales
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that case worker role.
✨Tip Number 2
Prepare for interviews by practising common questions related to trauma-informed care and person-led support. We recommend role-playing with a friend or using online resources to boost your confidence. The more prepared you are, the better you'll shine!
✨Tip Number 3
Showcase your passion for mental health during interviews. Share personal stories or experiences that highlight your commitment to supporting individuals. We want to see your genuine enthusiasm for making a difference in people's lives!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Case Worker - Mental Health in Swansea, Wales
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for mental health and supporting others shine through. We want to see how much you care about making a difference in people's lives!
Tailor Your Experience: Make sure to highlight your relevant experience in mental health support and welfare benefits. We’re looking for specific examples that demonstrate your skills and how they align with the role of a case worker.
Be Person-Centred: Remember to reflect the person-led approach in your application. Share how you've empowered individuals in the past and how you plan to do the same in this role. We love hearing about your collaborative spirit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this meaningful opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you understand the principles of trauma-informed care and relationship-based approaches. Brush up on attachment theory and be ready to discuss how these concepts apply to your work as a case worker.
✨Show Your Passion
This organisation values compassion and social change, so let your passion for mental health shine through. Share personal experiences or stories that highlight your commitment to empowering individuals and supporting their wellbeing.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully supported someone with mental health challenges or managed a caseload. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your skills effectively.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the role and the organisation's mission. Inquire about their approach to co-producing support plans or how they involve people with lived experience in shaping services. This shows you're engaged and eager to contribute.
