At a Glance
- Tasks: Provide a welcoming front-of-house service and efficient admin support.
- Company: Join a respected and innovative accountancy firm.
- Benefits: Gain valuable experience in a professional environment with growth potential.
- Other info: Dynamic role with opportunities for career advancement.
- Why this job: Be the first point of contact and make a positive impact on client experiences.
- Qualifications: Strong communication skills and a friendly, professional attitude.
The predicted salary is between 25000 - 30000 £ per year.
Are you seeking a new and exciting job opportunity? Your new company is a highly respected and innovative Accountancy firm.
Your new role:
- To provide a professional front-of-house service and efficient administrative support to the firm, ensuring smooth day-to-day operations and delivering excellent client service in line with the standards expected within an accountancy practice.
- Act as the first point of contact for clients, visitors, and incoming calls, ensuring a professional and welcoming experience.
- Manage the reception area, maintaining a tidy, organised, and presentable environment at all times.
- Answer and direct phone calls promptly and accurately, taking messages where necessary.
- Greet clients and notify relevant staff of their arrival.
- Handle incoming and outgoing post.
- Provide general administrative support to partners and staff, including document preparation, printing, scanning, and filing.
- Maintain and update client records and databases in accordance with confidentiality and GDPR requirements.
- Assist with onboarding new clients, including setting up files and documentation.
- Support scheduling of meetings, appointments, and diary management.
- Prepare standard letters, emails, and documents where required.
What you'll need to succeed: The opportunity to work for a fantastic organisation.
What you'll get in return: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Receptionist/Administrator in Sunderland employer: Hays
Join a highly respected and innovative accountancy firm that values its employees and fosters a supportive work culture. With a focus on professional development, you will have ample opportunities for growth while enjoying a collaborative environment that prioritises client satisfaction and operational excellence. Located in a vibrant area, this role offers the chance to be part of a dynamic team dedicated to delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Administrator in Sunderland
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent achievements can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your front-of-house skills! Since you'll be the first point of contact, role-play greeting clients and answering calls with a friend. This will help you feel more confident and sound professional during the real deal.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're engaged and keen to learn more about the role and the company culture. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. And remember, you can always check out more opportunities on our website!
We think you need these skills to ace Receptionist/Administrator in Sunderland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Receptionist/Administrator role. Highlight any relevant admin experience and customer service skills to show us you're the perfect fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you want to work with our innovative accountancy firm and how you can contribute to our team. Keep it professional but let your personality come through!
Showcase Your Communication Skills:As the first point of contact, strong communication is key. In your application, demonstrate your ability to handle calls and greet clients warmly. We want to see that you can create a welcoming atmosphere right from the start!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays
✨Know the Company Inside Out
Before your interview, take some time to research the accountancy firm. Understand their values, services, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Front-of-House Skills
As a receptionist/administrator, you'll be the first point of contact for clients. Practise your greeting and phone etiquette. Role-play with a friend or family member to ensure you come across as professional and welcoming during the interview.
✨Prepare for Common Questions
Think about the typical questions you might face, such as how you handle difficult clients or manage multiple tasks. Prepare specific examples from your past experiences that demonstrate your skills in organisation, communication, and client service.
✨Showcase Your Administrative Skills
Be ready to discuss your experience with administrative tasks like document preparation, filing, and database management. Highlight any software you’re familiar with, especially if it relates to the job description, as this can set you apart from other candidates.
