Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage credit control duties and maintain customer relationships in a dynamic finance team.
- Company: Established UK-based business with a focus on B2B supply and distribution.
- Benefits: Competitive hourly rate, holiday pay, and potential for permanent position.
- Other info: Supportive team environment with opportunities for process improvement and automation.
- Why this job: Make an immediate impact while gaining valuable experience in finance processes.
- Qualifications: Proven credit control experience and strong communication skills required.
The predicted salary is between 30000 - 33280 £ per year.
We are working with a well-established UK-based business operating within a B2B supply and distribution environment. The company supplies materials to a contractor-led customer base and works with a high volume of customer accounts. The business is continuing to expand into new and emerging markets and places a strong emphasis on maintaining professional customer relationships and efficient finance processes. The finance function is based on-site in Stoke-on-Trent and is led by a supportive and visible senior finance team.
Your new role
- Credit Controller - full-time temporary position
- Initial 3-month contract, with strong temp-to-perm potential
- Office-based role (1 day WFH available once permanent)
- Managing one main sales ledger across three trading entities
- End-to-end credit control duties
- High level of outbound customer calls to:
- Chase overdue balances
- Resolve payment and invoice queries
- Obtain required customer information
- Review and improve existing credit control processes
- Support automation and system efficiencies
- Use of SAP Business One (training provided if required)
What you'll need to succeed
- Proven credit control experience (essential)
- Confident, efficient, and professional on the phone
- Persistent but tactful approach to collections
- Comfortable working in a busy and sometimes fast-changing environment
- Experience with:
- Sales ledger management
- Debt chasing and query resolution
- Invoice processing
- 3-way PO matching
- Basic understanding of aged debt and cash collection forecasting
What you'll get in return
- ASAP start in a full-time temporary role
- An hourly rate of up to £16 per hour + holiday pay (depending on experience)
- Initial 3-month contract with genuine potential to go permanent
- Competitive hourly rate
- Opportunity to make an immediate and visible impact
- Supportive finance leadership and collaborative team environment
- Exposure to process improvement and automation projects
- One day working from home once permanent
- A role where reliability, attitude, and delivery are genuinely valued
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Temporary Credit Controller in Stoke-on-Trent employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Credit Controller in Stoke-on-Trent
✨Tip Number 1
Get your networking game on! Reach out to people in the finance industry, especially those who work in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Practice makes perfect! Before any interviews, do a mock interview with a friend or family member. Focus on common credit control questions and how you’d handle customer queries. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your skills! When you get the chance, share specific examples of how you've successfully managed sales ledgers or resolved payment issues in the past. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Temporary Credit Controller in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your credit control experience and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this temporary credit controller position. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure to highlight your communication skills in your application. We’re looking for someone who can handle calls confidently and professionally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any updates. Let’s get your journey started!
How to prepare for a job interview at Hays
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed sales ledgers in the past. Be prepared to share specific examples of how you chased overdue balances and resolved payment queries.
✨Showcase Your Communication Skills
Since this role involves a high volume of outbound calls, practice articulating your approach to collections. Highlight your ability to be persistent yet tactful, and think of scenarios where you successfully navigated difficult conversations.
✨Familiarise Yourself with SAP Business One
Even if you haven't used SAP before, showing a willingness to learn can set you apart. Do a bit of research on the software and mention any similar systems you've worked with to demonstrate your adaptability.
✨Emphasise Team Collaboration
This role requires working closely with the accounts payable team and other finance members. Prepare to discuss how you've collaborated in previous roles and how you can contribute to improving existing credit control processes.