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For Companies At a Glance
- Tasks: Support customers with housing benefits and manage rent collections in a dynamic team.
- Company: Reputable Housing Association offering a hybrid work environment.
- Benefits: Competitive pay and flexible working arrangements.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing roles and a passion for helping others.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Your new company
Hays are currently recruiting for an experienced Housing Assistant on a temporary ongoing basis for a reputable Housing Association based in Stoke-on-Trent. This is a hybrid role, so it will involve some working in the office as well as working remotely.
Your new role
Your new role will be working within the Housing Team, focusing on benefits and income management. You will be responsible for collecting rents, providing benefit advice and support, helping customers' budgets and monitoring those accounts that are falling in arrears and flagging them over to the appropriate income officers.
What you'll need to succeed
In order to be considered for the role, you must have proven experience working in a similar role, in addition to a good understanding of housing benefits/procedures. Furthermore, you must show a real passion for helping others and be a brilliant communicator, quickly building rapport.
What you'll get in return
In return, you will receive a temporary ongoing contract with a competitive rate of pay.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Emma on 01782 958912. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Assistant - Stoke in Stoke-on-Trent employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant - Stoke in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. When you know what they stand for, you can tailor your answers to show how you fit right in with their mission, especially in helping others.
✨Tip Number 3
Practice your communication skills! Since this role requires building rapport with customers, consider doing mock interviews or role-playing scenarios to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about landing that Housing Assistant role.
We think you need these skills to ace Housing Assistant - Stoke in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Assistant role. Highlight your experience in housing benefits and income management, as well as any relevant skills that show you’re a great communicator and passionate about helping others.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to the job description and show off your enthusiasm for working with the Housing Team.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to build rapport. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully communicated with clients or colleagues in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and ensures your application gets to the right people. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on housing benefits and procedures before the interview. Familiarise yourself with the key aspects of income management and rent collection, as this will show your potential employer that you’re serious about the role.
✨Show Your Passion
During the interview, let your passion for helping others shine through. Share specific examples of how you've supported customers in the past, especially in managing their budgets or dealing with arrears. This will help you connect with the interviewer.
✨Communicate Clearly
As a Housing Assistant, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with discussing your experience and skills.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the challenges they face in income management, or how they measure success in the role. It shows you're engaged and genuinely interested in the position.