At a Glance
- Tasks: Oversee maintenance and safety of leisure sites across the UK, ensuring high operational standards.
- Company: Join a leading leisure company with a focus on quality and customer experience.
- Benefits: Enjoy a competitive £50k salary, hybrid working, and opportunities for career growth.
- Other info: Dynamic environment with a focus on teamwork and accountability.
- Why this job: Make a real impact in a hands-on role while supporting national expansion.
- Qualifications: 5 years of multi-site facilities management experience and strong leadership skills.
The predicted salary is between 50000 - 50000 £ per year.
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
- Client side opportunity
- Hybrid working
- Leisure sector
- £50k salary
Role Purpose
You will be joining a leisure company who are looking for a Group Facilities Manager who owns the maintenance and upkeep of all sites across the UK, ensuring every site operates safely and to our high standards. This role owns the performance, condition, and longevity of all physical assets across the group. The successful candidate will ensure every site is safe, fully operational, meticulously maintained, and presented to the high standards expected. Working closely with managers, regional leadership, and external contractors, the Group Facilities Manager will implement robust maintenance systems, control supplier performance, protect asset value, and ensure their sites operate reliably and efficiently at all times. This is a hands-on, senior operational role requiring strong leadership, commercial awareness, and proven experience managing facilities across a multi-site estate. The role is critical in supporting continued national expansion and delivering a consistent, premium customer experience across every location.
Key Responsibilities
- Estate Ownership & Maintenance Control
- Take full responsibility for the condition, safety, and functionality of all sites.
- Build and manage a group-wide repairs & maintenance reporting system with all managers.
- Triage, prioritise, and resolve all reactive maintenance issues across the estate.
- Attend sites regularly and be physically present where problems need fixing.
- Ensure zero tolerance on long-outstanding issues.
- Planned Preventative Maintenance (PPM)
- Design, implement, and continuously improve a group maintenance schedule.
- Building fabric
- Mechanical & electrical systems
- Plumbing & drainage
- HVAC & ventilation
- Catering and bar equipment
- IT, CCTV, access control and WiFi
- Build and maintain a central maintenance log for every site.
- Introduce service intervals, inspection regimes, and reporting templates.
- Supplier Sourcing & Contract Management
- Go to market to source and appoint approved national and regional contractors, including:
- Electrical
- Plumbing
- General building & DIY
- Court maintenance specialists
- HVAC
- Fire & security
- Negotiate call-out rates, SLAs, warranties, and retainer agreements.
- Create a preferred supplier framework with clear standards and response times.
- Manage performance, costs, and quality- remove underperforming suppliers quickly.
- Asset, Warranty & O&M Management
- Build and maintain an asset register across the group.
- Track and manage:
- Product warranties
- Guarantees
- Aftercare agreements
- Installer liabilities
- Ensure O&M manuals are created, stored, and kept up to date for every site.
- Own all handover documentation from new builds and refurbishments.
- Ensure sites operate assets in line with manufacturer requirements.
- New Site Handover & Growth Support
- Lead on the facilities side of new site openings, including:
- Snagging
- Defect management
- Supplier aftercare
- Warranty setup
- O&M compilation
- Cross-Functional Support
- Work closely with managers to train them on reporting, basic checks, and asset care.
- Liaise with marketing where physical assets are required on site (signage, price boards, POS, promotional installs).
- Support operations and regional management with estate performance reporting.
- Assist with budgeting for maintenance and long-term capex planning.
What We’re Looking For
We want someone who:
- Has 5 years experience in multi-site facilities management (leisure, gyms, hospitality, retail, logistics, or sports facilities ideal).
- Is commercial, tough, organised, and decisive.
- Is used to running contractors, not being run by them.
- Is highly practical- understands buildings, M&E, and maintenance in the real world.
- Can build systems, but also roll their sleeves up.
- Is comfortable travelling, being on site, climbing ladders, and dealing with issues directly.
- Can implement standards and hold people accountable.
- Doesn’t let problems drift.
Core Skills & Experience
- Multi-site maintenance management
- Contractor sourcing & negotiation
- Planned preventative maintenance systems
- Asset and warranty management
- Building services & general construction knowledge
- Health & safety awareness
- Budget control and cost tracking
- Strong organisation and documentation
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Group Facilities Manager - Client side in Stockport employer: Hays
Join a leading leisure company as a Group Facilities Manager, where you will play a pivotal role in maintaining high standards across multiple sites in the UK. Enjoy a hybrid working model, competitive salary of £50k, and a supportive work culture that prioritises employee growth and development. With opportunities to implement innovative maintenance systems and collaborate with regional leadership, this position offers a rewarding career path in a dynamic environment focused on delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Group Facilities Manager - Client side in Stockport
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure sector and let them know you're on the hunt for a Group Facilities Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get hands-on with your research! Familiarise yourself with the latest trends in facilities management, especially in the leisure industry. This will not only help you in interviews but also show potential employers that you're genuinely interested and knowledgeable.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing answers to common questions related to multi-site management and maintenance systems. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, it shows you're serious about the role. Don’t forget to tailor your CV to highlight your relevant experience in facilities management!
We think you need these skills to ace Group Facilities Manager - Client side in Stockport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in multi-site facilities management, especially in the leisure sector. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Group Facilities Manager role. Share specific examples of how you've successfully managed facilities and improved operations in the past.
Showcase Your Leadership Skills:Since this role requires strong leadership, make sure to highlight any experience you have in managing teams or contractors. We want to know how you’ve led projects and resolved issues effectively in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your documents and get you in the running for this exciting opportunity!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in the leisure sector. Understand the key responsibilities outlined in the job description, like maintenance control and supplier management, so you can speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
This role requires strong leadership, so be ready to share examples of how you've successfully managed teams or projects in the past. Think about times when you’ve had to make tough decisions or implement new systems, and be prepared to discuss the outcomes.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s current facilities challenges or their plans for expansion. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Be Ready for Practical Scenarios
Since this is a hands-on role, expect to be asked about real-life scenarios. Think through how you would handle specific maintenance issues or contractor negotiations. Being able to demonstrate your problem-solving skills will set you apart from other candidates.
