At a Glance
- Tasks: Lead operational support and maintenance of high-availability OT systems in the utilities sector.
- Company: Join a professional services organisation focused on innovative Operational Technology solutions.
- Benefits: Competitive rate, flexible working arrangements, and leadership opportunities.
- Other info: Great opportunity for career growth and team development.
- Why this job: Make a real impact by ensuring resilience in critical OT platforms.
- Qualifications: Experience in managing OT platforms and incident response in high-availability environments.
The predicted salary is between 63000 - 77000 £ per year.
Your new company You will be working through a professional services organisation on an Operational Technology assignment within the utilities sector.
Your new role As the OT Technical Support Manager, you will lead the operational support, maintenance and resilience of high-availability Operational Technology systems.
You will oversee service delivery and incident response while ensuring that patching, vulnerability remediation and planned maintenance activities are managed effectively.
The role will also involve workforce planning, capability development and leadership of a technical support team.
Key responsibilities
Lead the operational support and maintenance of high-availability OT systems.
Manage incident response, fault diagnosis, system recovery and operational resilience.
Oversee service delivery across the supported OT environment.
Coordinate OT patching, maintenance and vulnerability remediation activities.
Plan and allocate technical resources according to operational requirements.
Map team capability and identify technical development requirements.
Coach and develop technical team members.
Provide strong operational leadership and effective stakeholder management.
What you'll need to succeed You will need a strong background in the operational management and support of critical OT platforms within high-availability environments.
The role requires a combination of technical operational knowledge, incident leadership and technical team management experience.
Essential skills and experience
Experience supporting and operationally managing OT platforms.
Knowledge of systems such as Distribution Management Systems, SCADA, data historians, telemetry and communications platforms.
Incident management experience, including fault diagnosis, recovery and operational resilience.
Experience working in high-availability operational environments.
Experience managing OT patching, vulnerability remediation and maintenance activities.
Resource allocation, workforce planning and capability-mapping experience.
Experience coaching and developing technical teams.
Strong operational leadership and stakeholder-management skills.
Operational Technology experience within the utilities sector.
Desirable skills and experience No separate desirable requirements were specified in the supplied job description.
What you'll get in return
Rate: To confirm
Contract length: To confirm
Working arrangement: To confirm
The opportunity to lead operational support and resilience across high-availability OT systems within a utilities environment.
How to apply If you're interested in this opportunity, apply with your latest CV, availability and preferred location.
If this role isn't quite right for you, please get in touch for a confidential discussion about similar opportunities.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays. co. uk
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OT Technical Support Manager in Stanley employer: Hays
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StudySmarter Expert Advice🤫
We think this is how you could land OT Technical Support Manager in Stanley
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We think you need these skills to ace OT Technical Support Manager in Stanley
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like OT Technical Support Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
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Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Hays specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
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How to prepare for a job interview at Hays
✨Brush Up on Core Engineering Principles
Before heading into the interview with Hays, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Hays want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
