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- Tasks: Lead resilience and security strategies while ensuring compliance and managing incidents.
- Company: Established financial services firm with a commitment to operational excellence.
- Benefits: Hybrid working, private healthcare, pension, and 21 days holiday.
- Other info: Opportunity for autonomy and cross-functional influence across multiple sites.
- Why this job: Shape the future of resilience and security in a supportive, flexible environment.
- Qualifications: Experience in business continuity, physical security, and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
This well-established organisation operates within the financial services and insurance sector, supporting customers across multiple UK sites. With continued growth and a strong commitment to resilience, regulatory compliance, and operational excellence, the business is investing in its risk and security capabilities to strengthen its overall resilience posture. You will be joining a forward-thinking, supportive environment with a flexible working policy designed to promote balance and productivity.
As the Operational Resilience & Physical Security Manager, you will take full ownership of the company’s resilience, business continuity, incident management, and physical security frameworks. This is a strategic and hands-on position where you will:
- Lead the development and maintenance of all Operational Resilience, Business Continuity, Incident/Crisis Management, and Physical Security plans and documentation.
- Coordinate governance processes, obtaining stakeholder approvals and ensuring compliance through the Audit, Risk & Compliance Committee.
- Act as the primary representative during internal audits, external audits, and client assurance reviews covering resilience, physical security, and CSR.
- Maintain a structured Governance Calendar, ensuring assessments, reporting cycles, and regulatory deadlines are met.
- Oversee physical security across multiple sites, conducting inspections, reviewing CCTV/access logs, and mitigating risks.
- Partner with IT to run Disaster Recovery and Technical Recovery exercises, ensuring alignment between technical and business recovery objectives.
- Deliver staff awareness, training, and induction support for resilience and security topics.
This role offers genuine autonomy, cross-functional influence, and the opportunity to shape the organisation’s resilience and security maturity across all sites.
You will be an experienced resilience professional with:
- A strong background in Business Continuity Management and Operational Resilience.
- Experience managing multi-site physical security environments.
- Experience supporting or leading audits, client assurance, and governance processes.
- Strong communication skills with confidence engaging senior stakeholders.
- Excellent technical writing, risk assessment, and documentation ability.
- Experience within insurance or highly regulated environments is advantageous.
Hybrid working, 2 days in the office. Flexible working options available. Private healthcare. Pension. 21 days holiday.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
Operational Resilliance, Risk & Security Manager in Staines employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilliance, Risk & Security Manager in Staines
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to operational resilience and security. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to risk management and crisis situations. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operational Resilliance, Risk & Security Manager in Staines
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operational Resilience & Physical Security Manager. Highlight your experience in business continuity and physical security, and don’t forget to mention any relevant audits or governance processes you've been involved in.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've led resilience initiatives or managed multi-site security environments, and show us your passion for operational excellence.
Showcase Your Communication Skills: Since you'll be engaging with senior stakeholders, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application, and consider including examples of how you've effectively communicated complex information in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of operational resilience, business continuity, and physical security frameworks. Familiarise yourself with the latest trends and regulations in the financial services sector, as this will show your commitment and expertise during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing multi-site physical security and leading audits. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see your impact.
✨Engage with Stakeholders
Since strong communication skills are key for this role, practice how you would engage with senior stakeholders. Think about how you can convey complex information clearly and confidently, and be ready to discuss how you've successfully navigated stakeholder relationships in the past.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current resilience strategies and future goals. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career aspirations.