Family Recovery Coordinator in Southampton

Your new company

You will be working within a respected, well-established substance misuse and recovery service that provides specialist support to individuals and families affected by drug and alcohol use. The organisation prides itself on delivering high quality, evidence-based interventions through a trauma-informed, person-centred approach. Their model focuses on empowerment, reducing harm, strengthening recovery capital, and helping people rebuild meaningful lives, while working closely with community partners, clinical teams, and local support networks. The environment is values-driven, inclusive, collaborative and committed to continuous learning and professional development.

Your new role

We are seeking a dedicated and motivated Recovery Coordinator to join our multidisciplinary team. This is a rewarding and dynamic role supporting individuals throughout their treatment and recovery journey. You will play a key part in reducing drug and alcohol-related harm, promoting recovery, and helping people rebuild meaningful, independent lives. As a Recovery Coordinator, you will offer high-quality, person-centred support from first contact through to ongoing recovery, while working collaboratively with a wide range of partner agencies, clinicians, volunteers and peer mentors.

Key Responsibilities

• Supporting Service Users
  • Provide support from point of entry into the service and throughout each person's treatment and recovery journey.
  • Carry out screening, triage assessments, comprehensive assessments, and develop individual recovery plans.
  • Coordinate personalised packages of care including psychosocial interventions, 1:1 keywork, group work, clinical pathways, and harm minimisation interventions.
  • Help individuals strengthen their recovery capital and engage with peer support, mutual aid groups and community resources.
  • Work creatively to improve engagement, particularly for under represented groups.
• Care Coordination & Multi-Agency Working
  • Act as the main care coordinator for a caseload of service users.
  • Liaise effectively with mental health teams, clinicians, GPs, hospitals, social care, community organisations and family/carers.
  • Provide advocacy to ensure service users can access partnership services and wider support.
  • Accurately assess suitability for groups based on risk and individual needs.
• Harm Reduction & Health Interventions
  • Support clinical teams in substitute prescribing pathways.
  • After training, assist with DBST, saliva/urine testing, needle exchange, and the distribution of Naloxone.
• Service Contribution
  • Support the smooth day to day running of the service, including duty cover, reception, and occasional clinical support tasks.
  • Ensure timely and accurate recording, data collection and reporting in line with service requirements.
  • Uphold confidentiality, professional boundaries and information governance standards at all times.
  • Promote carer, community and service user involvement in shaping recovery services.

What you'll need to succeed

• Excellent understanding of drug and alcohol issues and experience in a related setting.
• Strong commitment to multi-agency working, collaboration, and partnership building.
• Outstanding communication skills - written, verbal and IT based - with the ability to record information accurately and work to deadlines.
• Ability to work independently, manage your own time and prioritise effectively.
• Strong team-working skills and a positive, cooperative approach.
• Experience in an outcomes focused environment.
• Ability to communicate complex information in a clear and supportive way.
• High levels of interpersonal skills, with the ability to engage people from diverse backgrounds.
• A commitment to safeguarding, equality, diversity and inclusion.

What you'll get in return

• Competitive hourly rate of £15.23 and weekly agency pay.
• Valuable experience within a respected recovery service, enhancing your career profile.
• Full training provided, including harm reduction, Naloxone and DBST.
• Supportive multi-disciplinary environment with access to supervision and guidance.
• Opportunity to make a direct, meaningful impact on the lives of families affected by substance use.
• Professional development opportunities, including exposure to clinical pathways, multi-agency working and trauma informed practice.
• A chance to build skills that support progression into permanent Recovery Worker or Family Support roles.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.