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- Tasks: Manage academic processes and support research students through their doctoral journey.
- Company: Join a dynamic academic environment focused on student success.
- Benefits: Weekly pay, supportive team, and opportunities for professional growth.
- Other info: Contribute to exciting events and improve processes in a collaborative team.
- Why this job: Be the calm centre in a busy setting while making a real difference.
- Qualifications: Strong organisational skills and a service-oriented mindset.
The predicted salary is between 30000 - 40000 £ per year.
If you enjoy running complex processes with precision, supporting people through important milestones, and being the calm centre of a busy academic environment, this role will suit you perfectly. We're looking for a Programmes Administrator to join a specialist team that supports research students and supervisors across a portfolio of doctoral programmes.
- Managing academic administration - coordinating key processes such as candidature, confirmation, progress reporting, changes of circumstance and examination arrangements.
- Maintaining accurate student records - ensuring all decisions and updates are captured correctly in the student record system, with full awareness of data protection requirements.
- Supporting taught elements of doctoral programmes - organising residential sessions, booking rooms and facilities, liaising with speakers, and administering assessments including moderation and Boards of Examiners.
- Delivering excellent student support - helping to create induction materials, updating online platforms, and signposting students to the right information at the right time.
- Monitoring student progress - tracking milestones, identifying issues early, and working with academic leads to resolve progression cases.
- Contributing to events and activities - supporting inductions, training sessions, conferences, showcases and recruitment events.
- Producing reports and data - generating progression and supervision statistics to inform programme decisions.
- Improving processes - sharing ideas, supporting colleagues, and helping to maintain high service standards across the team.
Confidence using IT systems, databases and online platforms is essential. Experience in student administration or the wider education sector is an advantage, but not essential - what matters most is your accuracy, organisation, judgement and service mindset. You'll play a key part in supporting researchers at some of the most important stages of their academic journey. Your work ensures that doctoral programmes run smoothly, students feel supported, and academic colleagues can rely on high-quality, timely administration.
Locations
Senior Programme Administrator (Permanent) in Somerset, Taunton employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Programme Administrator (Permanent) in Somerset, Taunton
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like and might even refer you directly, which is always a bonus.
✨Tip Number 2
Prepare for the interview by practising common questions related to academic administration. Think about how your skills in organisation and precision can shine through in your answers.
✨Tip Number 3
Showcase your IT skills! Be ready to discuss your experience with databases and online platforms, as these are crucial for managing student records and supporting academic processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Senior Programme Administrator (Permanent) in Somerset, Taunton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in academic administration. We want to see how your skills align with the role, so don’t be shy about showcasing your organisational prowess and attention to detail!
Showcase Your IT Skills: Since confidence using IT systems is key, mention any relevant software or databases you’ve worked with. We love tech-savvy candidates who can navigate online platforms with ease, so let us know what you’ve got!
Highlight Your Support Experience: This role is all about supporting students and academic staff, so share examples of how you've provided excellent support in previous roles. We’re looking for those moments where you made a difference, so make them shine!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Hays
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Programme Administrator. Familiarise yourself with key processes like candidature and progress reporting. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisation Skills
Since this role requires precision and organisation, be ready to share examples from your past experiences where you've successfully managed complex processes. Highlight how you maintained accurate records or coordinated events, as this will resonate well with the interviewers.
✨Demonstrate Your IT Proficiency
Confidence using IT systems is crucial for this position. Be prepared to discuss your experience with databases and online platforms. If you have specific examples of how you've used technology to improve processes or support students, make sure to mention them!
✨Emphasise Your Supportive Nature
This role is all about supporting students and academic colleagues. Share stories that illustrate your service mindset and how you've helped others in previous roles. Whether it’s creating induction materials or resolving issues, showing your commitment to excellent student support will set you apart.