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- Tasks: Support research students and supervisors through the doctoral programme lifecycle with precision.
- Company: A Bath-based business with a friendly, high-performing administrative team.
- Benefits: Weekly pay, flexible hours, and a supportive work environment.
- Other info: Join a dynamic team and enjoy opportunities for personal growth.
- Why this job: Make a real impact on students' academic journeys while developing your administrative skills.
- Qualifications: Strong admin experience, excellent communication skills, and IT confidence.
The predicted salary is between 12 - 15 £ per hour.
Your new company is a Bath based business.
Your new role involves running complex processes with precision, supporting people through important milestones, and being the calm centre of a busy academic environment. We're looking for a Programmes Administrator to join a specialist team that supports research students and supervisors across a portfolio of doctoral programmes. You'll be part of a professional, friendly, high-performing administrative team that underpins the full doctoral lifecycle.
Key Responsibilities:
- Managing academic administration - coordinating key processes such as candidature, confirmation, progress reporting, changes of circumstance and examination arrangements.
- Maintaining accurate student records - ensuring all decisions and updates are captured correctly in the student record system, with full awareness of data protection requirements.
- Supporting taught elements of doctoral programmes - organising residential sessions, booking rooms and facilities, liaising with speakers, and administering assessments including moderation and Boards of Examiners.
- Delivering excellent student support - helping to create induction materials, updating online platforms, and signposting students to the right information at the right time.
- Coordinating research degree assessments - managing examiner appointments, thesis submissions, viva logistics, and communication with candidates and examiners.
- Monitoring student progress - tracking milestones, identifying issues early, and working with academic leads to resolve progression cases.
- Contributing to events and activities - supporting inductions, training sessions, conferences, showcases and recruitment events.
- Producing reports and data - generating progression and supervision statistics to inform programme decisions.
- Improving processes - sharing ideas, supporting colleagues, and helping to maintain high service standards across the team.
What you’ll need to succeed:
- Strong administrative experience in a busy, process-driven environment.
- Excellent written and verbal communication skills, with real attention to detail.
- Confidence using IT systems, databases and online platforms.
- The ability to manage competing deadlines and keep complex workflows moving.
- A calm, methodical approach and the ability to build positive working relationships.
- Flexibility, adaptability and a willingness to learn new systems and procedures quickly.
- Experience in student administration or the wider education sector is an advantage, but not essential.
What you’ll get in return:
You’ll play a key part in supporting researchers at some of the most important stages of their academic journey. Your work ensures that doctoral programmes run smoothly, students feel supported, and academic colleagues can rely on high-quality, timely administration. If you’re motivated by structure, service, and making complex processes work well for people, this is a role where you’ll make a real impact. You will be part of a great team to work with, with hourly pay on a weekly basis paid for a minimum of 3 months.
What you need to do now:
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Locations
Programme Administrator in Somerset, Taunton employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Administrator in Somerset, Taunton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the Bath-based business. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles, like how you handle competing deadlines or manage complex workflows. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills! During the interview, share specific examples of how you've successfully managed processes in previous roles. Highlight your attention to detail and ability to maintain accurate records, as these are key for the Programme Administrator position.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and reinforces your interest in joining their friendly, high-performing team. And remember, apply through our website for the best chance!
We think you need these skills to ace Programme Administrator in Somerset, Taunton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Programme Administrator role. Highlight your administrative experience, attention to detail, and any relevant IT skills to show us you're the perfect fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this role. Share specific examples of how you've managed complex processes or supported others in a busy environment. We love a good story!
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and concise. Double-check for any typos or errors – we want to see your attention to detail right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Hays
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Programme Administrator role. Familiarise yourself with the key responsibilities like managing academic administration and supporting doctoral programmes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong administrative skills, be prepared to discuss specific examples of how you've managed complex processes in the past. Think about times when you coordinated events or maintained accurate records, and be ready to explain how you kept everything on track.
✨Communicate Clearly and Confidently
Excellent communication is crucial for this position. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, showcasing your attention to detail and ability to build positive relationships.
✨Demonstrate Your Adaptability
The job description mentions flexibility and a willingness to learn new systems quickly. Prepare to share examples of how you've adapted to changes in previous roles or learned new processes efficiently. This will highlight your ability to thrive in a busy academic environment.