At a Glance
- Tasks: Lead a team managing resales and staircasing for empty properties.
- Company: Join a dynamic organisation focused on customer service in property management.
- Benefits: Competitive rates, hybrid work model, and potential for extension.
- Other info: Opportunity to work in Central London with excellent career growth potential.
- Why this job: Make a real difference in the housing market while developing your leadership skills.
- Qualifications: Experience managing teams in resales and staircasing is essential.
The predicted salary is between 45000 - 55000 £ per year.
Temporary 3 months initially with potential to be extended. Competitive Rates. Hybrid - 3 days a week in the office in Central London.
Manage resales, staircasing and ad hoc disposals of empty properties, leading the team, and ensuring provision of a high quality, customer focused service to our clients, homeowners and prospective homeowners. You will manage a team of around 4.
As the successful candidate you will be responsible for the below:
- Lead the Resales and Staircasing Team to deliver a high quality, customer focused resales service to existing homeowners and prospective homeowners.
- Ensure all enquiries and transactions are efficiently managed within agreed SLAs.
- Develop and maintain excellent working relationships with external and internal stakeholders, ensuring compliance with all legal, regulatory, financial and policy requirements.
- Develop and maintain expert knowledge of all relevant processes relating to staircasing, resales, legislative and regulatory changes impacting the team and Guinness, recommending process/procedural changes as necessary.
- Lead on a portfolio of cases, as well as providing support to the team on more complex transactions.
- Lead the team in the proactive management of a portfolio of void property disposals including arranging advertisement and marketing of the properties through to legal completion.
I am looking for someone that has been a manager of a team that is responsible for resales and staircasing.
Resales and Staircasing Manager in Slough employer: Hays
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