Logistics Customer Service Admin in Shrewsbury
Logistics Customer Service Admin

Logistics Customer Service Admin in Shrewsbury

Shrewsbury Full-Time 24000 - 30000 £ / year (est.) No home office possible
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Hays

At a Glance

  • Tasks: Support customer service and operations while managing daily administrative tasks.
  • Company: Join a dynamic logistics company focused on teamwork and efficiency.
  • Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
  • Other info: Perfect for those looking to kickstart their career in logistics and administration.
  • Why this job: Be the backbone of operations and make a difference in customer satisfaction.
  • Qualifications: Strong communication skills and proficiency in Microsoft Office, especially Outlook and Excel.

The predicted salary is between 24000 - 30000 £ per year.

We are currently recruiting for a Customer Service & Operations Administrator to provide essential support across customer service, operations, and administration functions. As a Customer Services/Logistics Administrator your role would involve:

  • Customer Service.
  • Operations Support.
  • Support daily operational activities including bookings, collections, and deliveries.
  • Liaise with drivers, warehouse teams, and operations staff to ensure smooth workflow.
  • Administration.
  • Manage shared inboxes and support with day-to-day administrative tasks.
  • Support compliance activities, record keeping, and general office administration.
  • Confident in using Microsoft Office, particularly Outlook and Excel.

Logistics Customer Service Admin in Shrewsbury employer: Hays

At Hays Specialist Recruitment Limited, we pride ourselves on fostering a collaborative and supportive work environment that empowers our employees to thrive. As a Logistics Customer Service Admin, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while enjoying a dynamic workplace culture that values teamwork and innovation. Located in a vibrant area, our office offers easy access to local amenities, making it an ideal place for those seeking a fulfilling career in customer service and operations.
Hays

Contact Detail:

Hays Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Logistics Customer Service Admin in Shrewsbury

✨Tip Number 1

Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.

✨Tip Number 4

Don't forget to follow up! After an interview, send a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, we love seeing candidates take that extra step!

We think you need these skills to ace Logistics Customer Service Admin in Shrewsbury

Customer Service
Operations Support
Administrative Skills
Communication Skills
Microsoft Office
Outlook
Excel
Record Keeping
Compliance Activities
Workflow Management
Liaising with Teams

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your logistics experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!

Show Off Your Tech Skills: Since we’re looking for someone confident in Microsoft Office, especially Outlook and Excel, make sure to mention any specific projects or tasks where you’ve used these tools effectively. We appreciate tech-savvy candidates!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Hays

✨Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Be ready to discuss how you would handle common scenarios, like dealing with difficult customers or managing multiple requests at once. This will show that you understand the importance of customer satisfaction in logistics.

✨Familiarise Yourself with Operations

Since the role involves operations support, make sure you understand the basics of logistics operations. Research common processes like bookings, collections, and deliveries. Being able to speak knowledgeably about these topics will impress your interviewers and demonstrate your readiness for the role.

✨Show Off Your Admin Skills

As administration is a key part of the job, be prepared to discuss your experience with managing shared inboxes and using Microsoft Office, especially Outlook and Excel. Bring examples of how you've used these tools effectively in past roles to streamline processes or improve communication.

✨Prepare Questions for Them

Interviews are a two-way street, so think of some insightful questions to ask your interviewers. Inquire about the team dynamics, daily challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Logistics Customer Service Admin in Shrewsbury
Hays
Location: Shrewsbury
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