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- Tasks: Support customer service and operations, ensuring smooth logistics and administration.
- Company: Join a dynamic team at a leading logistics company.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced industry.
- Why this job: Be the backbone of operations and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and proficiency in Microsoft Office, especially Outlook and Excel.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting for a Customer Service & Operations Administrator to provide essential support across customer service, operations, and administration functions. As a Customer Services/Logistics Administrator your role would involve:
- Customer Service.
- Operations Support.
- Support daily operational activities including bookings, collections, and deliveries.
- Liaise with drivers, warehouse teams, and operations staff to ensure smooth workflow.
- Administration.
- Manage shared inboxes and support with day-to-day administrative tasks.
- Support compliance activities, record keeping, and general office administration.
- Confident in using Microsoft Office, particularly Outlook and Excel.
Logistics Customer Administrator in Shrewsbury employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Administrator in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customer service sectors. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you're confident in using Microsoft Office, especially Outlook and Excel, make sure to highlight that during interviews. Bring examples of how you've used these tools effectively in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Logistics Customer Administrator in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and operations. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the logistics industry and how you can contribute to our team. Keep it concise but engaging!
Show Off Your Tech Skills: Since we’re looking for someone confident in Microsoft Office, especially Outlook and Excel, make sure to mention any specific projects or tasks where you’ve used these tools effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Hays
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to discuss how you handle various situations. Think of examples where you've gone above and beyond for a customer, as this will show your commitment to excellent service.
✨Familiarise Yourself with Logistics Operations
Understand the basics of logistics operations, including bookings, collections, and deliveries. Be prepared to talk about how you would liaise with drivers and warehouse teams to ensure everything runs smoothly.
✨Show Off Your Microsoft Office Skills
Since the role requires proficiency in Outlook and Excel, make sure you can demonstrate your skills. Bring up any relevant experience you have with these tools, especially if you've used them for managing shared inboxes or record keeping.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the position and helps you understand how you can contribute to the team’s success in customer service and operations.