Service Manager (Planning Development and Enforcement)
Service Manager (Planning Development and Enforcement)

Service Manager (Planning Development and Enforcement)

Full-Time 40000 - 50000 £ / year (est.) No home office possible
Hays

At a Glance

  • Tasks: Lead planning services and ensure high-quality, timely planning decisions.
  • Company: Southend-on-Sea City Council, a dynamic local authority focused on community needs.
  • Benefits: 25 days annual leave, flexible working, and excellent training opportunities.
  • Other info: Join a collaborative team committed to positive change and community growth.
  • Why this job: Shape the future of planning in a growing coastal city with real impact.
  • Qualifications: Degree-qualified with senior-level experience in development management and planning enforcement.

The predicted salary is between 40000 - 50000 £ per year.

Your New Organisation

Southend-on-Sea City Council is a unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who work alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend. Working for Southend-on-Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovative environment, with the benefit of flexible working practices to support a positive work-life balance. As an upper tier Unitary Authority, we are responsible for all local government functions and are progressing the Spatial Development Strategy for Greater Essex in partnership with Essex County Council and Thurrock Council. The Council has an ambitious regeneration agenda and is the location of choice for developers, attracted by the City's excellent connectivity and built and natural environment. Our economy is diverse with a strong entrepreneurial ethos, blending tourism, creative industries and advanced manufacturing and the Planning service plays a proactive role, helping to deliver economic growth, regeneration and new homes.

Your new role

Southend-on-Sea City Council is an ambitious unitary authority shaping a growing coastal city. We are seeking an experienced and forward-thinking Service Manager to lead our Development Management and Planning Enforcement service at a pivotal time of change, growth and transformation. As Service Manager, you will provide strong operational and professional leadership to the Council's Development Management and Planning Enforcement functions, ensuring high-quality, timely and legally robust planning decisions. You will oversee planning applications, enforcement activity and appeals, including decision-making under delegated powers and presenting clear recommendations to the Planning Committee. This role offers a rare opportunity to help shape the future of planning services during a period of local government reorganisation. You will play a key role in working towards the alignment and integration of planning services across three authorities, helping to develop consistent approaches and systems, a shared culture and a strong, unified service that supports growth, regeneration and high-quality place-making across the wider area. You will lead pre-application advice, complex enforcement cases, planning appeals and court proceedings, working closely with councillors, developers, statutory bodies and local communities. You will also manage budgets, commission specialist consultants, secure Section 106 and Community Infrastructure Levy contributions, develop and inspire professional teams, and deputise for the Director of Planning when required. This is a highly influential leadership role with real scope to drive positive change and leave a lasting legacy.

What you'll need to succeed

To be successful in this role, you will bring significant senior-level experience in development management and planning enforcement, with a strong understanding of planning legislation, policy, appeals and committee processes. You will be an experienced leader with the credibility to operate confidently in a political environment, manage complex stakeholder relationships and guide teams through change. Strong communication skills, sound judgement, experience of budget management and a collaborative, solutions-focused approach are essential. A full and clean driving licence, access to your own car would be ideal as you need to be able to travel efficiently across the borough and wider Essex as required. To be considered for this role, you must be degree-qualified and eligible for full membership of the Royal Town Planning Institute (RTPI) or equivalent.

What you'll get in return

When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the 'Why Work For Us?' tab.

What you need to do now

If you are interested in this role, please click 'apply online' to make your application. Applications must be made with a supporting statement (not more than 4000 characters) setting out how you meet the criteria in the person specification. Please note: Applications for this vacancy may close prior to the date advertised above, so you are advised to apply as soon as you are able to.

The Council is an equal opportunities' employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.

Service Manager (Planning Development and Enforcement) employer: Hays

Southend-on-Sea City Council is an excellent employer, offering a rewarding career in local government with a focus on collaboration and innovation. Employees benefit from flexible working practices, a supportive work culture, and ample opportunities for professional development, all while contributing to the ambitious regeneration agenda of a vibrant coastal city. With a diverse economy and a commitment to high-quality service delivery, this role provides a unique chance to shape the future of planning services in a dynamic environment.
Hays

Contact Detail:

Hays Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager (Planning Development and Enforcement)

✨Tip Number 1

Network like a pro! Get out there and connect with people in the planning and development field. Attend local events, join relevant groups on social media, and don’t be shy to reach out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the council's recent projects and initiatives. Show that you’re not just interested in the role but also in how you can contribute to their goals. Tailor your responses to highlight your experience in development management and planning enforcement.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your leadership style and how you handle complex stakeholder relationships, as these are key for the Service Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on the closing date and apply early to avoid missing out. Good luck, we’re rooting for you!

We think you need these skills to ace Service Manager (Planning Development and Enforcement)

Development Management
Planning Enforcement
Understanding of Planning Legislation
Policy Development
Appeals Process
Committee Processes
Leadership Skills
Stakeholder Management
Communication Skills
Budget Management
Collaborative Approach
Solutions-Focused Mindset
Degree Qualification
Membership of the Royal Town Planning Institute (RTPI)

Some tips for your application 🫡

Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your experience aligns with the specific criteria in the person specification. We want to see how you fit into our vision for Southend-on-Sea City Council!

Showcase Your Leadership Skills: As a Service Manager, you'll need to demonstrate strong leadership. Use examples from your past roles to show how you've successfully led teams and managed complex stakeholder relationships. We love a good story!

Be Clear and Concise: With a character limit of 4000, it's crucial to be clear and concise in your application. We appreciate well-structured responses that get straight to the point while still showcasing your personality.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at Hays

✨Know Your Planning Legislation

Make sure you brush up on the latest planning legislation and policies relevant to Southend-on-Sea. Being able to discuss these confidently will show that you're not just familiar with the basics, but that you’re ready to lead in a complex environment.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams through change or managed complex stakeholder relationships. This role requires strong leadership, so demonstrating your experience in guiding teams and making tough decisions will be key.

✨Understand the Local Context

Research Southend-on-Sea's current development projects and regeneration agenda. Being able to speak about local initiatives and how you can contribute to them will set you apart as a candidate who is genuinely invested in the community.

✨Prepare for Scenario Questions

Expect questions that put you in hypothetical situations related to planning enforcement or decision-making. Practise articulating your thought process and how you would approach these scenarios, showcasing your problem-solving skills and sound judgement.

Service Manager (Planning Development and Enforcement)
Hays

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