At a Glance
- Tasks: Identify improvement opportunities and deliver robust plans across various commercial services.
- Company: Local council in Birmingham, focused on enhancing service delivery and performance.
- Benefits: £500 per day inside IR35 for a 6-month contract with hybrid working.
- Other info: Full UK driving licence needed for travel across Birmingham.
- Why this job: Make a tangible impact on public sector services while driving meaningful change.
- Qualifications: Proven experience in finance and service improvement programmes required.
The predicted salary is between 40000 - 50000 £ per year.
£500 per day (Inside IR35) Birmingham (Hybrid - 3-4 days on-site) 6-Month Contract
Hays are working in partnership with a local council to recruit an experienced Service Improvement Manager on an interim basis. This role sits within the Council’s Finance Directorate, supporting the delivery of key service improvement plans across a range of commercial areas. This is a dynamic, city-wide role requiring travel across Birmingham to support various commercial services. You will play a pivotal role in identifying opportunities for improvement, enhancing performance, and driving commercial outcomes.
Key Responsibilities:
- Work closely with services to identify and capitalise on improvement opportunities, delivering robust improvement plans.
- Support service redesign, performance optimisation, and commercial growth across multiple service areas.
- Identify barriers to delivery and provide practical solutions to ensure progress is achieved.
- Constructively challenge existing practices and support the adoption of new ways of working.
- Engage with stakeholders across the organisation to influence and drive change.
About You:
- Proven experience in finance and service improvement programmes.
- Strong stakeholder management skills, with the ability to influence at all levels.
- Experience delivering transformation and change, both system and cultural, across varied business areas.
- Commercially minded, with the ability to assess and improve business performance.
- Methodical, resilient, and comfortable working in complex and challenging environments.
- Ability to operate strategically while also delivering hands-on results.
- Full UK driving licence required, with flexibility to travel across multiple sites.
This is an excellent opportunity to make a tangible impact within a public sector environment, driving meaningful change and improvement across city services. If you wish to be considered for the role, please send your updated CV!
Service Improvement Manager employer: Hays
Join a local council in Birmingham dedicated to improving city services. Enjoy a competitive daily rate of £500 and the flexibility of hybrid working. Be part of a team that values transformation and stakeholder engagement in a dynamic environment.
