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- Tasks: Coordinate with B2B customers to arrange kit replacements and support network expansion.
- Company: Join a dynamic team focused on customer service and project coordination.
- Benefits: Earn £20.00 per hour, enjoy hybrid working, and potential contract extension.
- Other info: Friendly recruitment team available for questions and guidance throughout the process.
- Why this job: Make a real impact in a supportive environment while developing your skills.
- Qualifications: Experience in B2B customer service and strong communication skills required.
About the role
As a Service Delivery Coordinator, you will be working with the network expansion team on a specific project. You will be contacting B2B customers and trying to arrange for them to have existing kit replaced.
Tell me more, tell me more…
Our client is currently looking for a new recruit in joining their Team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.
Shifts: Monday to Friday (37.5 hours)
Must Haves:
- Experience working in a B2B environment.
- Experience of customer service and coordination.
- Customer support experience
- Able to work alone and take initiative
- Able to speak with people and liaise.
What’s in it for you? –
Our client loves to reward their people for doing a great job.
- This is contract until 31st December with roots of extension.
- An hourly rate of £20.00 PAYE.
- This role provides a hybrid working access in Motherwell- Maxim Park
Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.
We look forward to speaking to you!
Service Delivery Coordinator employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Coordinator
✨Tip Number 1
Make sure you research the company and its values before your interview. This will help you tailor your answers and show that you're genuinely interested in the role. Plus, it gives you a chance to ask insightful questions!
✨Tip Number 2
Practice your communication skills! As a Service Delivery Coordinator, you'll be liaising with B2B customers, so being clear and confident is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and stay updated on your progress. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Service Delivery Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in B2B environments and customer service. We want to see how your skills match the role of Service Delivery Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially since you'll be liaising with customers in this role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Hays
✨Know Your B2B Basics
Make sure you brush up on your B2B knowledge before the interview. Understand the nuances of business-to-business interactions and be ready to discuss your previous experiences in this area. This will show that you’re not just familiar with the terminology but also understand how to effectively communicate with clients.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past roles where you excelled in customer service and coordination. Think about times when you resolved issues or improved processes for clients. This will demonstrate your ability to handle customer needs effectively, which is crucial for a Service Delivery Coordinator.
✨Demonstrate Initiative
Since the role requires someone who can work independently, be ready to share instances where you took the initiative in your previous jobs. Discuss projects you led or improvements you suggested that made a difference. This will highlight your proactive approach and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the project you'll be working on. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.