Service Delivery Coordinator in Leeds

Service Delivery Coordinator in Leeds

Leeds Temporary Home office (partial)
Hays

At a Glance

  • Tasks: Coordinate with B2B customers to arrange kit replacements and support network expansion.
  • Company: Join a dynamic team focused on customer service and project coordination.
  • Benefits: Earn £20.00 per hour, enjoy hybrid working, and potential contract extension.
  • Other info: Friendly recruitment team available for questions and guidance throughout the process.
  • Why this job: Make a real impact in a supportive environment while developing your skills.
  • Qualifications: Experience in B2B customer service and strong communication skills required.

About the role

As a Service Delivery Coordinator, you will be working with the network expansion team on a specific project. You will be contacting B2B customers and trying to arrange for them to have existing kit replaced.

Tell me more, tell me more…

Our client is currently looking for a new recruit in joining their Team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.

Shifts: Monday to Friday (37.5 hours)

Must Haves:

  • Experience working in a B2B environment.
  • Experience of customer service and coordination.
  • Customer support experience
  • Able to work alone and take initiative
  • Able to speak with people and liaise.

What’s in it for you? –

Our client loves to reward their people for doing a great job.

  • This is contract until 31st December with roots of extension.
  • An hourly rate of £20.00 PAYE.
  • This role provides a hybrid working access in Motherwell- Maxim Park

Next Steps

Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.

If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.

We look forward to speaking to you!

Service Delivery Coordinator in Leeds employer: Hays

Join a dynamic team as a Service Delivery Coordinator in Motherwell, where your contributions are valued and rewarded. With a strong focus on employee growth and a supportive work culture, you will enjoy the flexibility of hybrid working while engaging with B2B customers in a meaningful way. Our client fosters an environment that encourages initiative and collaboration, making it an excellent place for those seeking a fulfilling career.

Hays

Contact Details:

Hays Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Delivery Coordinator in Leeds

Tip Number 1

Make sure you research the company and its values before your interview. This will help you tailor your answers and show that you're genuinely interested in the role. Plus, it gives you a chance to ask insightful questions!

Tip Number 2

Practice your communication skills! As a Service Delivery Coordinator, you'll be liaising with B2B customers, so being clear and confident is key. Try role-playing with a friend or family member to get comfortable.

Tip Number 3

Don’t underestimate the power of follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application and stay updated on your progress. Plus, it’s a great way to ensure your application gets the attention it deserves!

We think you need these skills to ace Service Delivery Coordinator in Leeds

B2B Customer Service
Coordination Skills
Customer Support
Initiative
Communication Skills
Liaising
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in B2B environments and customer service. We want to see how your skills match the role of Service Delivery Coordinator, so don’t be shy about showcasing relevant achievements!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let your personality come through while keeping it professional.

Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the job.

Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!

How to prepare for a job interview at Hays

Know Your B2B Basics

Make sure you brush up on your B2B knowledge before the interview. Understand the nuances of business-to-business interactions, as this role heavily relies on effective communication with other businesses. Familiarise yourself with common challenges in B2B customer service to show that you’re ready to tackle them.

Showcase Your Coordination Skills

Prepare examples from your past experiences where you successfully coordinated projects or managed customer relationships. Highlight how you took initiative and worked independently to achieve results. This will demonstrate your ability to handle the responsibilities of a Service Delivery Coordinator.

Practice Your Communication Style

Since you'll be liaising with customers, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you would explain the process of replacing existing kit to a customer. This will help you feel more at ease during the actual interview.

Ask Insightful Questions

Prepare a few thoughtful questions to ask the hiring manager about the team dynamics or the specific project you'll be working on. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage in a two-way conversation.