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- Tasks: Manage customer orders, coordinate engineering work, and handle queries in a dynamic office environment.
- Company: Join a successful company known for outstanding products and exceptional service.
- Benefits: Enjoy a competitive salary of £27K PA, excellent benefits, and on-site parking.
- Why this job: Be part of a friendly team, gain diverse experience, and contribute to shared success.
- Qualifications: Looking for motivated individuals with strong stakeholder engagement and tech skills.
- Other info: This role is fully office-based in Farnborough; UK work rights required.
The predicted salary is between 23000 - 30000 £ per year.
Your potential new employer is a well established and successful company, who provides outstanding products and levels of service.
You will be joining a very friendly and professional team who all work to common goals and share success. Your duties will be diverse with no two days being the same, including:
- managing customer orders and queries
- distributing monthly reports
- updating orders and managing order escalations for key customers
- updating and monitoring work in progress reports and customer survey reports
- daily coordination of engineering work
- tracking order amendments on internal systems
- coordinating daily customer updates
Our client is seeking to recruit a highly motivated and organised individual who has first-class stakeholder engagement skills. The successful candidate will have gained experience in a similar role, have excellent technology skills, great coordination and planning ability. Due to the nature of the role, this vacancy will be fully office-based at the client site near Farnborough and applicants must have full right to work in the UK already in place.
Excellent benefits, parking available on site.
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Service Administration employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administration
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your stakeholder engagement skills. Since the role requires excellent communication, practice articulating how you've successfully managed relationships in previous positions.
✨Tip Number 3
Prepare to discuss your organisational and planning abilities. Think of specific examples where you've effectively coordinated tasks or managed multiple priorities, as this will be crucial for the role.
✨Tip Number 4
Showcase your technology skills by being ready to discuss any relevant software or systems you've used in past roles. Familiarity with order management systems can set you apart from other candidates.
We think you need these skills to ace Service Administration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service administration. Focus on your skills in managing customer orders, coordinating work, and stakeholder engagement, as these are key aspects of the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and how your background aligns with the company's needs. Mention specific examples of your organisational skills and technology proficiency.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed customer queries or coordinated projects. Use metrics to demonstrate your success, such as improved response times or customer satisfaction rates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Service Administration role.
How to prepare for a job interview at Hays
✨Showcase Your Organisational Skills
Since the role requires excellent coordination and planning abilities, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and ensured timely completion.
✨Demonstrate Stakeholder Engagement
The company is looking for someone with first-class stakeholder engagement skills. Prepare to share instances where you effectively communicated with customers or team members, resolved conflicts, or built strong relationships that contributed to successful outcomes.
✨Familiarise Yourself with Their Products and Services
Research the company's products and services before the interview. Being knowledgeable about what they offer will not only impress your interviewers but also allow you to tailor your responses to show how your skills can benefit their operations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of potential challenges you might face in the role, such as managing customer queries or order escalations, and prepare structured responses on how you would handle them.
