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- Tasks: Lead on ASB cases and mentor a team of housing officers.
- Company: Join Birmingham City Council, Europe's largest local authority known for public service excellence.
- Benefits: Enjoy a competitive hourly rate of £16.85, with holiday pay included.
- Why this job: Make a real impact in social housing while developing your leadership skills.
- Qualifications: Extensive experience in social housing and knowledge of relevant legislation required.
- Other info: This is a full-time, temporary role with an ASAP start.
Birmingham City Council – Local Authority – Housing Officer – Temporary Accomodation
Your new company
Hays are the exclusive recruiting partner for Birmingham City Council, Sandwell Council, Coventry Council and Solihull Metropolitan Borough Council, we are currently looking for candidates to join their teams on a full-time, temporary basis. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities.
Your new role
We are looking for social housing professionals to join Birmingham City Council as a Senior Housing Officer within the Housing Options Centre. As a Senior Housing Officer, you will lead on ASB (Anti-Social Behaviour) cases – the officers pick up the case initially, go out on site to investigate and get the tenant to complete the forms. Once back and the forms are reviewed, if anything needs escalating you as the Senior Officer will pick up and investigate further.
Furthering from this, you will support the team of roughly 6 in mentoring and supporting them as officers.
What you’ll need to succeed
In order to succeed in your application, you will need an extensive background in Social Housing – this could be a housing officer, neighbourhood officer, homelessness officer etc. You will need knowledge of Legislation and Part 6 and 7 of the Housing Act. Particular experience in dealing with ASB cases, and any managerial or team leader experience will be desired.
These roles will be an ASAP start,. Before starting you will need to pass your reference and compliance checks, upon registration please have your 2 most recent employment details available for reference checks. As well as a potential DBS check.
What you’ll get in return
This Housing Officer job is a full-time, temporary role based in Birmingham. Usually being a 3-month ongoing contract.For this job, Birmingham City Council are offering an hourly rate of £16.85 (£18.88 including holiday).
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Senior Temp Accommodation Officer - Gr4 employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Temp Accommodation Officer - Gr4
✨Tip Number 1
Make sure you familiarize yourself with the specific legislation related to social housing, especially Parts 6 and 7 of the Housing Act. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience you have with Anti-Social Behaviour (ASB) cases. Be prepared to discuss specific examples of how you've handled such situations, as this will be a key focus of the role.
✨Tip Number 3
If you have any managerial or mentoring experience, make sure to emphasize this in your discussions. The role involves supporting a team, so showcasing your leadership skills will set you apart from other candidates.
✨Tip Number 4
Since this is a temporary position with an ASAP start, be ready to provide your most recent employment details for reference checks. Having this information at hand will speed up the process and show your preparedness.
We think you need these skills to ace Senior Temp Accommodation Officer - Gr4
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Housing Officer position. Understand the key responsibilities, especially regarding ASB cases and team leadership, to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your extensive background in social housing. Include specific examples of your experience with ASB cases and any managerial roles you've held to demonstrate your suitability for the position.
Show Knowledge of Legislation: Mention your knowledge of relevant legislation, particularly Parts 6 and 7 of the Housing Act. This will show that you are well-versed in the legal aspects of the role and can handle the responsibilities effectively.
Prepare for Compliance Checks: Before submitting your application, ensure you have your two most recent employment details ready for reference checks. Being prepared for these compliance checks will streamline the hiring process.
How to prepare for a job interview at Hays
✨Know Your Legislation
Make sure you have a solid understanding of the Housing Act, particularly Parts 6 and 7. Be prepared to discuss how this knowledge has helped you in previous roles, especially when dealing with ASB cases.
✨Showcase Your Experience
Highlight your extensive background in social housing. Be ready to share specific examples from your past roles as a housing officer or neighbourhood officer that demonstrate your skills and successes.
✨Demonstrate Leadership Skills
Since the role involves mentoring a team, be prepared to discuss your managerial experience. Share examples of how you've supported and developed team members in previous positions.
✨Prepare for Scenario Questions
Expect scenario-based questions related to ASB cases. Think about how you would approach investigations and what steps you would take to resolve issues effectively.
