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For Companies At a Glance
- Tasks: Lead office services, manage budgets, and ensure a seamless guest experience.
- Company: Join a leading consultancy in London's vibrant West End.
- Benefits: Enjoy a permanent role with opportunities for travel and professional growth.
- Why this job: Be part of a dynamic team, managing exciting international events and projects.
- Qualifications: Strong experience in operations management and vendor management is essential.
- Other info: Must be able to work in the office at least 4 days a week.
The predicted salary is between 48000 - 72000 £ per year.
A permanent opportunity for a leading consultancy in the heart of London's West End is seeking a Senior Operations Manager to join their busy and growing team! This role will involve travel to Europe at least once a quarter and is a highly demanding and busy position.
Your new role:
- Lead and manage office services such as Reception, Catering and Cleaners, ensuring office budgets are aligned.
- Work closely with the Director to improve operations.
- Ensure a seamless front-of-house experience for guests and all IT/AV support is set up.
- Deliver high-quality international events.
- Line management for three office candidates.
- Lead vendor negotiations and ensure the best pricing.
- Book internal mandatory training for Health & Safety and conduct risk assessments.
- Onboarding and inductions of new starters.
- Work closely with international offices to align on strategic operations and initiatives.
- Project management of technology rollouts across multiple sites.
- Track key metrics related to the office, such as attendance and utilisation to report back to leadership.
What you'll need to succeed:
- Strong experience in a similar senior position within large-scale Operations Management is essential.
- Experience working in a professional services firm is essential.
- Vendor management and budget management experience is essential.
- Line management experience.
- Ability to travel into the office a minimum of four days a week (five days ideally).
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager
✨Tip Number 1
Network with professionals in the consultancy sector, especially those who have experience in operations management. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture.
✨Tip Number 2
Research the latest trends in operations management and be prepared to discuss how you can implement these strategies in your role. This shows your commitment to continuous improvement and innovation.
✨Tip Number 3
Familiarise yourself with the specific challenges faced by professional services firms. Understanding their unique operational needs will help you demonstrate your expertise during interviews.
✨Tip Number 4
Prepare examples of successful vendor negotiations and budget management from your previous roles. Being able to share concrete results will make you stand out as a candidate who can deliver value.
We think you need these skills to ace Senior Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, particularly in large-scale environments. Emphasise any relevant roles in professional services firms and include specific examples of vendor and budget management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in managing office services. Mention your ability to improve operations and deliver high-quality events, as these are key aspects of the role.
Highlight Relevant Skills: In your application, clearly outline your line management experience and your ability to work collaboratively with international teams. Include any project management experience, especially related to technology rollouts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a Senior Operations Manager role.
How to prepare for a job interview at Hays
✨Showcase Your Leadership Skills
As a Senior Operations Manager, you'll need to demonstrate your ability to lead and manage teams effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your line management experience and how you've improved operations.
✨Highlight Your Vendor Management Experience
Vendor management is crucial for this role. Be ready to discuss specific instances where you've negotiated with vendors or managed budgets. This will show your potential employer that you can handle the financial aspects of the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and operational strategies. Think about challenges you've faced in previous roles and how you overcame them, especially in a fast-paced environment like a consultancy.
✨Demonstrate Your Project Management Skills
Since the role involves project management of technology rollouts, be prepared to discuss your experience with managing projects across multiple sites. Highlight any relevant metrics you've tracked and how you've reported back to leadership.
