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- Tasks: Provide top-notch IT support in schools and manage tech projects.
- Company: Reputable managed service provider with a focus on education.
- Benefits: Competitive salary, generous holiday, birthday leave, and ongoing training.
- Why this job: Join a supportive team and make a real difference in education.
- Qualifications: Experience in IT support, preferably in education or managed services.
- Other info: Exciting opportunity for career growth with training and development.
The predicted salary is between 28000 - 32000 £ per year.
Your new company is a well-established managed service provider, known for providing a high level of IT service and support across Wigan and surrounding areas. Due to growth, they are looking to appoint a Senior IT Engineer. The MSP has an excellent reputation for supporting both primary and secondary schools across Wigan, Liverpool & Sefton.
Your new role involves reporting directly to the MD and joining an established team. You will be responsible for providing a high level of technical IT support across schools in Wigan & Merseyside. This includes visiting schools on site to provide technical support, supporting remotely, and working with individual schools around their IT strategy. You will provide IT support for a range of technologies, including hardware, software, and bespoke technologies unique to the education sector. Additionally, you will maintain technical documentation and communicate relevant updates to the individual schools while carrying out project work for upgrades and implementations.
In order to succeed, you must have significant experience providing IT support, ideally having worked in the education sector or for another Managed Service Provider. Experience with a wide range of technologies, particularly in the education sector, is essential, along with a passion for providing high levels of support. Strong communication and relationship-building skills are required, as you will be working with senior leadership teams across different sites. Please note that this role is on site 5 days a week, and you must have a valid UK driving licence and access to your own vehicle.
This is an exciting opportunity for an established IT Engineer or Technician to move into a senior role where they will continue to receive support and training.
In return, you will be paid a competitive salary of between £35,000 and £38,000, along with an attractive benefits package, including a generous holiday allowance, an additional day of leave for your birthday, access to a private pension scheme, ongoing training and development, and both branded workwear and mobile devices provided.
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Senior IT Engineer employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or managed service providers. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation showcasing your past IT projects, especially those related to education. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for IT roles and be ready to discuss your technical expertise and how you've solved problems in the past.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Senior IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Engineer role. Highlight your experience in providing IT support, especially in the education sector or with Managed Service Providers. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since you'll be working closely with schools and their leadership teams, it's crucial to demonstrate your strong communication and relationship-building skills. Use examples in your application that show how you've successfully interacted with clients or colleagues.
Detail Your Technical Expertise: List out the technologies you’ve worked with, especially those relevant to the education sector. We’re keen to know about your hands-on experience with hardware, software, and any bespoke technologies you've encountered.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays
✨Know Your Tech Inside Out
Make sure you brush up on the specific technologies mentioned in the job description. Familiarise yourself with both hardware and software used in the education sector, as well as any bespoke technologies. This will show your potential employer that you're not just a generalist but someone who understands their unique needs.
✨Showcase Your Communication Skills
Since you'll be working closely with senior leadership teams across various schools, it's crucial to demonstrate your strong communication skills. Prepare examples of how you've effectively communicated technical information to non-technical stakeholders in the past. This will highlight your ability to build relationships and support users effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life IT issues in a school setting. Think about common problems you've encountered and how you resolved them. Practising these scenarios will help you articulate your thought process and problem-solving skills during the interview.
✨Understand Their Culture and Values
Research the company’s reputation and values, especially their commitment to supporting schools. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.