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- Tasks: Manage high-value debt recovery and support a small credit control team.
- Company: Specialist care group with a focus on improving financial performance.
- Benefits: Competitive pay, stable hours, and a supportive team environment.
- Other info: Opportunity to work in a close-knit team and develop your expertise.
- Why this job: Make a real difference in financial stability within the care sector.
- Qualifications: Experience in senior credit control and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Whitchurch - Head Office (fully office-based)
Contract: 3 months initial, rolling month-to-month
Hours: Monday to Friday, 9:00am-5:00pm (37.5 hours per week, 1⁄2 hour lunch)
Systems: Sage Line 50
The Role
We are seeking an experienced Senior Credit Controller to support the turnaround of a high-value ledger within a specialist care group. The business manages a complex debtor book of circa £1-£9 million, comprising a mix of private fee payers and local authority/council funding. You will work alongside a recently appointed permanent Credit Controller, providing hands-on support, structure and expertise to stabilise and improve debt recovery performance.
Key Responsibilities
- Sole responsibility for high-value debt chasing across a complex ledger
- Proactively pursuing overdue balances from private fee payers and council bodies
- Managing sensitive and sometimes challenging conversations with families and stakeholders
- Supporting the turnaround of aged and problematic debt
- Cash allocation and reconciliation of receipts
- Liaising closely with internal stakeholders, including finance and care home management
- Advising and supporting the permanent Credit Controller with best practice approaches
- Reporting into the Senior Credit Control Manager
- Working as part of a small, close-knit credit control team of three
Person Specification
- Significant experience in senior-level credit control, ideally within:
- Care homes
- Healthcare
- Social care
- Or another sector with mixed funding streams
Interested? email your cv to lauren.taylor1@hays.com
Senior Credit Controller employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and care sectors. Let them know you're on the lookout for a Senior Credit Controller role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for those tricky conversations! Since you'll be managing sensitive discussions with families and stakeholders, practice your negotiation skills. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Show off your Sage Line 50 skills! If you’ve got experience with this system, make sure to highlight it in interviews. Maybe even brush up on any new features or updates to impress your potential employer.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Senior Credit Controller gig. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control, especially in sectors like care homes or healthcare. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Credit Controller position. Share specific examples of how you've tackled similar challenges in the past.
Showcase Your Communication Skills: Since this role involves sensitive conversations, let us know about your negotiation and communication skills. We love seeing candidates who can handle tough discussions with empathy and professionalism.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and how they apply to high-value ledgers. Be ready to discuss specific examples of how you've successfully managed large debtor balances in the past.
✨Showcase Your Communication Skills
Since you'll be dealing with sensitive conversations, prepare to demonstrate your negotiation and communication skills. Think of scenarios where you’ve handled challenging discussions with families or stakeholders and how you approached them with empathy.
✨Familiarise Yourself with Sage Line 50
Make sure you're comfortable discussing your experience with Sage Line 50. If you have any tips or tricks for using the software effectively, be prepared to share them during the interview to show your expertise.
✨Understand the Sector
Research the care home and healthcare sectors, especially regarding funding streams. Being knowledgeable about the challenges these sectors face will help you stand out as a candidate who can hit the ground running.