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For Companies At a Glance
- Tasks: Lead a team, manage purchase orders, handle complaints, and perform administrative tasks.
- Company: Join a dynamic team focused on exceptional customer service and support.
- Benefits: Enjoy flexible working, training opportunities, and a supportive culture.
- Other info: Ideal for those seeking a temporary position with growth potential.
- Why this job: This role offers leadership experience and the chance to make a real impact.
- Qualifications: Proven experience in administration, strong leadership, and excellent organisational skills required.
The predicted salary is between 28800 - 43200 £ per year.
A fantastic opportunity to work for a dynamic and forward-thinking team, dedicated to delivering exceptional service and support to their customers. My client is currently seeking an enthusiastic, motivated, experienced Senior administrator to join their team on a temporary basis.
Your new role
- Raising Purchase Orders - Manage the process of raising POs for planned works, ensuring accuracy and timely completion.
- Complaint Handling - Support the team to address and resolve complaints efficiently, maintaining a high level of customer satisfaction.
- Team Leadership - Lead and support a small team, fostering a collaborative and productive work environment.
- Administrative Duties - Perform various administrative tasks to support the smooth operation of the team.
- Reporting - Update key information and KPIs accurately.
What you'll need to succeed
- Proven experience in a similar role, preferably within a fast-paced environment.
- Strong leadership skills with the ability to motivate and guide a team.
- Excellent organisational and multitasking abilities.
- Proficiency in using relevant software and tools for administrative tasks such as Excel.
- Strong communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Previous experience raising purchase orders.
- Previous experience in a senior/team leader role desirable.
What you'll get in return
- Training.
- Support culture and environment.
- Flexible working.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, especially Excel. Being able to demonstrate your proficiency during the interview can set you apart from other candidates.
✨Tip Number 2
Prepare examples of your previous experience in raising purchase orders and handling complaints. Having concrete instances ready to discuss will showcase your relevant skills and make a strong impression.
✨Tip Number 3
Highlight your leadership experience by discussing how you've motivated and guided teams in the past. Be ready to share strategies that foster collaboration and productivity, as this is key for the role.
✨Tip Number 4
Research the company culture and values of the team you're applying to. Understanding their approach to customer service and teamwork will help you align your answers with what they are looking for during the interview.
We think you need these skills to ace Senior administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administrative roles, particularly focusing on your leadership skills and any experience with raising purchase orders. Use specific examples to demonstrate your capabilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your proven experience in similar positions and how your skills align with the job requirements, especially in complaint handling and team leadership.
Highlight Relevant Skills: In your application, emphasise your organisational and multitasking abilities. Be sure to mention your proficiency in software tools like Excel, as this is crucial for the administrative tasks outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Senior Administrator role.
How to prepare for a job interview at Hays
✨Showcase Your Leadership Skills
As a Senior Administrator, you'll be expected to lead a team. Be prepared to discuss your previous leadership experiences and how you motivated your team in challenging situations.
✨Demonstrate Your Organisational Abilities
Highlight your organisational skills by providing examples of how you've managed multiple tasks or projects simultaneously. Use specific instances where your planning led to successful outcomes.
✨Familiarise Yourself with Purchase Orders
Since raising Purchase Orders is a key responsibility, brush up on the process. Be ready to explain how you've handled POs in the past and any software tools you used to streamline the process.
✨Prepare for Complaint Handling Scenarios
Expect questions about how you would handle customer complaints. Prepare a few scenarios from your past experience where you successfully resolved issues while maintaining customer satisfaction.