At a Glance
- Tasks: Lead maintenance projects, ensuring quality and compliance across multiple sites.
- Company: Join a well-established facilities and property services operation.
- Benefits: Competitive salary, 25 days leave, private medical cover, and career development.
- Other info: Enjoy a balanced mix of office and site work with excellent growth opportunities.
- Why this job: Make a real impact in a fast-paced environment with essential maintenance projects.
- Qualifications: Experience in managing small works and strong communication skills required.
Your new company
Are you an experienced Operations Manager with a background in facilities management, construction, maintenance, building services, or small works delivery? Do you thrive in a fast-paced environment where quality, compliance and customer service are paramount? Hays are delighted to be supporting our client in recruiting an Operations Manager to lead the timely and compliant delivery of maintenance works across their site.
This is an excellent opportunity to join a well-established facilities and property services operation delivering essential maintenance, refurbishment and improvement projects across a complex estate. Working within a highly regulated environment, you'll play a key role in ensuring projects are delivered safely, efficiently, on time and to the highest standards.
Your new role
As Operations Manager, you will be responsible for ensuring the successful delivery of a high volume of planned and reactive small works projects, including office refurbishments, kitchen and bathroom upgrades, maintenance activities and responsive works.
Key responsibilities will include:
- Managing the safe, compliant and timely delivery of maintenance and billable works projects.
- Overseeing contractor performance, ensuring quality, value for money and adherence to service level expectations
- Monitoring project progress and carrying out quality inspections across multiple sites.
- Maintaining accurate records within the CAFM system, including work-in-progress updates, completed works and inspection reports.
- Reviewing Risk Assessments and Method Statements to ensure compliance with required standards.
- Monitoring site risk registers and escalating issues where appropriate.
- Acting as the Responsible Person for asbestos and legionella compliance, ensuring management plans and registers remain current and effective.
- Ensuring health and safety requirements are consistently followed across all projects and contractor activities.
- Producing progress reports and maintaining regular communication with key stakeholders regarding project status and performance.
The role is approximately 60% office-based and 40% site-based, providing a balanced mix of operational management, stakeholder engagement and hands-on project oversight.
What you'll need to succeed
To be successful in this role, you will have:
- Proven experience managing small works, maintenance or refurbishment projects within a commercial, industrial or operational environment.
- Experience planning, directing and controlling project activities while managing priorities and deadlines effectively.
- A strong understanding of building services, civil engineering, construction, facilities management or M&E environments.
- Demonstrable experience managing contractors and supply chain partners.
- Excellent communication and stakeholder management skills.
- Strong IT proficiency and experience using CAFM systems or similar asset management platforms.
- A proactive approach to problem-solving and performance management.
- Meticulous attention to detail and a strong commitment to compliance, health and safety, and quality standards.
What you'll get in return
In return, you'll receive:
- Competitive salary of £38,000 - £42,000.
- 25 days annual leave.
- Private medical cover.
- Company car or car allowance.
- 6% employer-matched pension contribution.
- Life assurance at two times basic salary.
- Access to a pool vehicle for business travel.
- A supportive working environment with opportunities to develop your career within a growing facilities and property services operation.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be
Operations Manager in Royal Leamington Spa employer: Hays
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StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Royal Leamington Spa
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Manager at Hays!
✨Tip Number 2: Leverage Alumni Networks
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✨Tip Number 3: Attend Industry Events and Conferences
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Manager role at Hays!
We think you need these skills to ace Operations Manager in Royal Leamington Spa
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Hays. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Hays
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Hays. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
