Responsive Repairs Supervisor Apply now
Responsive Repairs Supervisor

Responsive Repairs Supervisor

Nottingham Full-Time 35500 £ / year
Apply now
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At a Glance

  • Tasks: Lead a team to deliver top-notch maintenance across multiple sites.
  • Company: Join a leading Social Housing Provider in the East Midlands.
  • Benefits: Competitive salary with growth potential and autonomy from day one.
  • Why this job: Make a real impact on community living while fostering a positive team culture.
  • Qualifications: HNC or certified Trade qualification; experience in maintenance supervision required.
  • Other info: Opportunity for quick career progression and a supportive work environment.

PERMANENT VACANCY! Responsive Repairs Supervisor – Social Housing Provider based in East Midlands

Your new company
A Social Housing Provider based in the East Midlands are seeking to appoint a Repairs Supervisor to join their team. The position is 38 hours p/week and paying £35,478.00 and could rise to £39,420.00 with good performance. The role is primarily to coordinate and lead a team of Multi Trade Operatives or contractors, delivering high quality maintenance with commercial awareness, across multiple sites responding to customer needs, the organisation’s priorities and group objectives.
Your new role
CustomersSupervise the carrying out of maintenance activities, delivered by internal teams or contractors.

  • Drawing up specifications, repairs orders and contract documents for reactive works. Manage internal and external contractor performance to deliver those works on time, on budget and to the required standard. Effective contract administration to include instructions, valuations, certificates, accounts and documentation.
  • Getting involved with tenant and leaseholder customers to improve the service, including participating in resident forums and scrutiny activity.
  • Upholding the vision and values of the HA.
  • Commercial focused delivery model – value for money

  • Manage resources effectively ensuring tools and equipment are maintained by staff and that material, plant and tool requests are agreed within budget.
  • Take ownership of the supply chain for planned maintenance inclusive of materials, plant and machinery.
  • Monitor and review teams and individual performance, addressing identified underperformance in accordance with the relevant Policy’s and Procedures and contract agreements.
  • Ownership of specific project or contract budgets and ensuring tight control over those budgets.
  • Make recommendations on how to improve efficiency and value for money.
  • Leadership responsibilities – colleagues

  • Motivate, inspire and coach the team by leading and driving a trust-based culture of engagement, with clear performance-based outcomes.
  • Promote a psychologically safe culture, with an inclusive and positive colleague experience.
  • Act as an ambassador for the HA internally and externally promoting the organisation as a partner, employer and service provider of choice.
  • Lead the people management processes throughout the employee lifecycle.
  • Promote positive consultation with collective representatives to ensure employee relations underpin service provision.
  • What you’ll need to succeed HNC or certified Trade qualification.
    CIOB or SMSTS is desirable but not essential.
    Experience of working on diverse range of responsive maintenance systems.
    Experience of working with tenants and tenant groups.
    Ability to travel / full current driving licence.
    Extensive experience working within the maintenance sector and supervising a selection of operatives.

    What you’ll get in return
    A competitive salary with room to progress within the organisation quickly. You have full autonomy from day one to manage the team in your own style.
    What you need to do now
    If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
    If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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    Responsive Repairs Supervisor employer: Hays

    Join a leading Social Housing Provider in the East Midlands, where you will not only enjoy a competitive salary with opportunities for rapid progression but also thrive in a supportive and inclusive work culture. Our commitment to employee growth is reflected in our trust-based leadership approach, allowing you to manage your team autonomously while fostering a psychologically safe environment. With a focus on delivering high-quality maintenance services and engaging with the community, this role offers a meaningful opportunity to make a real impact in the lives of our tenants.
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    Contact Detail:

    Hays Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Responsive Repairs Supervisor

    ✨Tip Number 1

    Familiarize yourself with the specific maintenance systems used in social housing. Understanding these systems will not only help you during interviews but also demonstrate your commitment to the role.

    ✨Tip Number 2

    Network with professionals in the social housing sector. Attend local events or forums where you can meet people who work in similar roles, as they might provide insights or even referrals for the position.

    ✨Tip Number 3

    Showcase your leadership skills by preparing examples of how you've motivated and managed teams in the past. Be ready to discuss specific situations where you improved team performance or resolved conflicts.

    ✨Tip Number 4

    Research the organization’s values and mission. Being able to articulate how your personal values align with theirs during discussions will set you apart as a candidate who is genuinely interested in contributing to their goals.

    We think you need these skills to ace Responsive Repairs Supervisor

    Leadership Skills
    Project Management
    Contract Administration
    Budget Management
    Performance Monitoring
    Customer Service Orientation
    Team Motivation and Coaching
    Commercial Awareness
    Problem-Solving Skills
    Communication Skills
    Knowledge of Maintenance Systems
    Ability to Work with Diverse Teams
    Driving License
    Negotiation Skills
    Conflict Resolution

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in the maintenance sector and any supervisory roles you've held. Emphasize your ability to manage teams and deliver high-quality maintenance services.

    Craft a Strong Cover Letter: Write a cover letter that showcases your leadership skills and your understanding of the social housing sector. Mention specific examples of how you've improved efficiency or managed budgets in previous roles.

    Highlight Relevant Qualifications: Clearly list your HNC or certified Trade qualifications, and mention any additional certifications like CIOB or SMSTS, even if they are not essential. This will demonstrate your commitment to professional development.

    Showcase Customer Engagement Experience: Include examples of your experience working with tenants and tenant groups. Highlight any initiatives you've led to improve customer service or engagement, as this is a key aspect of the role.

    How to prepare for a job interview at Hays

    ✨Showcase Your Leadership Skills

    As a Repairs Supervisor, you'll need to motivate and inspire your team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past.

    ✨Demonstrate Commercial Awareness

    Highlight your understanding of budget management and cost control. Be ready to discuss how you've previously ensured value for money in maintenance projects and how you plan to do so in this role.

    ✨Engage with Customer Focus

    Since the role involves working closely with tenants and leaseholders, prepare to share your experiences in improving customer service and how you would engage with residents to enhance their experience.

    ✨Prepare for Technical Questions

    Expect questions related to maintenance systems and your technical qualifications. Brush up on your knowledge of responsive maintenance processes and be ready to discuss any relevant certifications you hold.

    Responsive Repairs Supervisor
    Hays Apply now
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    • Responsive Repairs Supervisor

      Nottingham
      Full-Time
      35500 £ / year
      Apply now

      Application deadline: 2026-12-18

    • H

      Hays

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