At a Glance
- Tasks: Lead a dynamic repairs team to deliver top-notch maintenance across residential properties.
- Company: Join a reputable social housing provider with a focus on community impact.
- Benefits: Enjoy a competitive salary, temp-to-perm opportunity, and supportive team environment.
- Other info: Great long-term career prospects and autonomy in your role.
- Why this job: Make a real difference in people's lives while advancing your career in housing.
- Qualifications: Experience in managing repairs, knowledge of housing legislation, and leadership skills.
The predicted salary is between 42000 - 42000 £ per year.
We are currently recruiting for an experienced Responsive Repairs Manager to join a well-established social housing provider. This is an excellent opportunity for a driven and customer-focused professional to lead an in-house repairs team delivering responsive maintenance and disrepair works across a residential housing portfolio.
As Responsive Repairs Manager, you will oversee the day-to-day management of responsive repairs operations, ensuring works are delivered efficiently, safely, and to a high standard. You will manage operatives, supervisors, scheduling, contractor performance, and disrepair cases, while driving service improvements and ensuring excellent tenant satisfaction.
Your new role
- Manage and lead an in-house responsive repairs team delivering day-to-day maintenance works
- Oversee disrepair cases, ensuring works are completed within agreed timescales and compliance standards
- Monitor operational performance, productivity, KPIs, and tenant satisfaction levels
- Ensure repairs are completed safely, efficiently, and within budget
- Manage workforce planning, scheduling, and resource allocation
- Conduct team meetings, performance reviews, and support staff development
- Work closely with tenants, surveyors, and senior management to resolve escalated issues
- Ensure compliance with health safety regulations and housing standards
What you’ll need to succeed
- Proven experience managing responsive repairs within social housing
- Strong knowledge of disrepair processes and housing maintenance legislation
- Full UK Driving Licence
- Experience leading directly employed operatives and supervisory teams
- IOSH/SMSTS qualification
What you’ll get in return
- Competitive salary of 42,000
- Temp-to-perm opportunity with long-term career prospects
- 40-hour working week
- Opportunity to join a reputable and growing housing organisation
- Supportive team environment and autonomy within the role
If you’re interested in this role, click apply now to forward an up-to-date copy of your CV, or call Georgia on 0151 242 0743. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Responsive Repairs Manager employer: Hays
Join a reputable social housing provider that prioritises employee growth and a supportive work culture. As a Responsive Repairs Manager, you will benefit from a competitive salary, a temp-to-perm opportunity, and the chance to lead a dedicated team in delivering high-quality maintenance services. With a focus on tenant satisfaction and operational excellence, this role offers meaningful work in a collaborative environment where your contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Responsive Repairs Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Hays, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Responsive Repairs Manager at Hays.
We think you need these skills to ace Responsive Repairs Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Hays
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
