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- Tasks: Schedule operatives and manage their calendars for optimal performance.
- Company: Join an award-winning housing company in South-West London.
- Benefits: Enjoy 29 days holiday, a well-being allowance, and flexible working hours.
- Why this job: Be part of a supportive team while developing your scheduling skills.
- Qualifications: Experience in scheduling, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Two positions available: permanent and fixed-term contract.
A housing company based in South-West London is looking for a Resource Scheduler to join their team. There are x2 positions available: 1 x perm and 1 x 12-month fixed-term contract. This is an exciting opportunity to work and be part of an award-winning company.
In your new role you will ensure operatives are able to perform their jobs to the highest level. You will handle their activity, including out of hours jobs and downtime that is processed within their calendars and ensure they are aware of their schedules. You will be required to liaise with other teams/departments in regard to missed appointments and escalations when necessary.
You will have previous experience scheduling in engineers, you will be confident using Microsoft Office Suite and be able to learn new skills quickly and efficiently. You will have excellent written and verbal communication skills and be able to work well within a team and independently, as well as having excellent organisation and prioritisation skills.
This role is paying £30,868 with 29 days holiday plus bank. You will work 26 hours a week. Their standard hours are either 8am - 4.15 Monday to Thursday and 4pm on a Friday or 9am to 5.15pm Monday to Thursday and 5pm on a Friday. This role is fully onsite, and this company has some great benefits from additional days off to an extra well-being allowance per month plus many more.
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Resource Scheduler employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Scheduler
✨Tip Number 1
Familiarise yourself with the specific scheduling software or tools commonly used in the housing industry. This will not only boost your confidence but also demonstrate your proactive approach to learning and adapting to the role.
✨Tip Number 2
Brush up on your communication skills, especially in a customer service context. Practising how to handle difficult conversations or missed appointments can set you apart as a candidate who is ready to tackle challenges head-on.
✨Tip Number 3
Network with professionals in the housing sector or those who have experience in scheduling roles. Engaging in conversations can provide valuable insights and may even lead to referrals that could enhance your application.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would manage scheduling conflicts or prioritise tasks, as this will showcase your organisational skills and ability to think on your feet.
We think you need these skills to ace Resource Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous scheduling experience, particularly with engineers. Emphasise your organisational skills and any relevant software proficiency, especially with Microsoft Office Suite.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a good fit for the Resource Scheduler role. Mention your ability to work independently and as part of a team, and provide examples of how you've successfully managed schedules in the past.
Highlight Relevant Skills: In your application, clearly outline your excellent written and verbal communication skills. Provide specific examples of how you've used these skills in previous roles, especially in customer service or scheduling contexts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a scheduling position.
How to prepare for a job interview at Hays
✨Showcase Your Scheduling Experience
Make sure to highlight your previous experience in scheduling engineers. Be prepared to discuss specific examples of how you managed schedules, handled conflicts, and ensured that operatives were able to perform their jobs efficiently.
✨Demonstrate Communication Skills
Since the role requires excellent written and verbal communication skills, practice articulating your thoughts clearly. You might be asked to explain how you would handle missed appointments or escalations, so think through your responses beforehand.
✨Familiarise Yourself with Microsoft Office Suite
As proficiency in Microsoft Office is essential, brush up on your skills, especially in Excel for scheduling tasks. Be ready to discuss how you've used these tools in past roles to improve efficiency and organisation.
✨Emphasise Teamwork and Independence
The job requires both teamwork and the ability to work independently. Prepare examples that demonstrate your ability to collaborate with others while also being self-sufficient in managing your responsibilities.
