At a Glance
- Tasks: Support residents in a secure environment while ensuring their safety and compliance with rules.
- Company: Join the Probation Service, a vital part of the criminal justice system in Windsor.
- Benefits: Earn competitive pay with overtime options and receive paid training.
- Why this job: Make a real impact by helping individuals reintegrate into society while gaining valuable experience.
- Qualifications: No experience needed, but backgrounds in security or support work are a plus.
- Other info: Flexible shifts include nights and weekends; potential for permanent roles after 3 months.
Full-time Residential Worker – Manor Lodge Probation Service, Windsor – Includes weekends and nights
Your New CompanyThe Probation Service is a statutory criminal justice service that supervises offenders serving community sentences or released into the community from prison. You will be based at Manor Lodge Probation Service in Windsor.
Your new role
As a Residential Worker, you’ll work as part of a wider team to provide 24-hour cover at an approved premises (AP) site, including security and monitoring services.
Your responsibilities will include:
- Contributing to effective team practice, communicating effectively with team members and passing on important information
- Maintaining an active presence at the AP, regularly engaging with residents and ensuring their safety at all times
- Escalating any matters of concern to the AP manager to ensure enforcement or compliance with court orders, licences and AP rules
- Supporting and creating a safe working environment for staff, residents and visitors
- Arranging purposeful activities for residents within the AP
- Reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
This role involves substantial out of hours work, both waking night duty and weekend work. You may also be required to cover duties at other APs at times of staff absence.
Rates and hours:
Core hours – £16.00 hourly (+ holidays)
Weekday Overtime – £17.73 hourly (+ holidays)
Weekend Overtime – £23.33 hourly (+ holidays)
Hours are 12-hour shifts based over a 7-week rota, including nights:
Day shift – 8am-8.30pm
Night shift – 8pm-8.30am
This is a temporary role, 3 months minimum, with the potential to be extended. You will also have the opportunity to apply for permanent roles should they become available.
What you need to succeed
Although no experience is required, a background in security, prisons and probation service or support work would be preferential. You will receive paid training. We will need references to cover 3 years of employment with no gaps (character reference required to cover any unemployment gaps). The background checks include an Enhanced DBS and Enhanced Level 1 Security Clearance, which can take up to 12 weeks to complete before starting your new role.
How to applyIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Residential Worker employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Worker
✨Tip Number 1
Familiarize yourself with the responsibilities of a Residential Worker. Understanding the importance of effective communication and team practice will help you stand out during the interview process.
✨Tip Number 2
Highlight any relevant experience you may have, even if it's not directly in probation services. Skills from security, support work, or community engagement can be very valuable in this role.
✨Tip Number 3
Be prepared to discuss how you would handle challenging situations with residents. Demonstrating your ability to reinforce pro-social behavior and manage anti-social behavior will show your suitability for the role.
✨Tip Number 4
Since this role involves substantial out-of-hours work, express your flexibility and willingness to work nights and weekends. This will demonstrate your commitment to the position and the needs of the service.
We think you need these skills to ace Residential Worker
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight any relevant experience or skills that align with the responsibilities of a Residential Worker. Emphasize any background in security, support work, or community service.
Write a Strong Cover Letter: Craft a cover letter that clearly explains your interest in the role and how your background makes you a suitable candidate. Mention your ability to engage with residents and maintain safety, as these are key aspects of the job.
Prepare for Background Checks: Since the role requires Enhanced DBS and Security Clearance, be ready to provide references covering the last three years of employment. If there are gaps in your employment history, prepare a character reference to explain those periods.
Submit Your Application: Once your CV and cover letter are polished, submit your application through the provided link. Ensure all documents are up-to-date and formatted correctly before hitting 'apply now'.
How to prepare for a job interview at Hays
✨Understand the Role
Make sure you fully understand the responsibilities of a Residential Worker. Familiarize yourself with the key duties such as maintaining safety, engaging with residents, and supporting pro-social behavior.
✨Show Your Team Spirit
Since this role involves working as part of a team, be prepared to discuss your experiences in teamwork. Highlight how you communicate effectively and contribute to a positive team environment.
✨Demonstrate Your Commitment to Safety
Safety is paramount in this role. Be ready to talk about how you would ensure the safety of residents and staff, and how you would handle any concerns that arise.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences that showcase your ability to manage difficult behaviors or emergencies.