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- Tasks: Build strong relationships with residents and provide clear communication.
- Company: Join a dynamic team working on a Social Housing retrofit project.
- Benefits: Earn up to £17.50 an hour with flexible working hours.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Customer-facing experience and a full UK driving licence required.
- Other info: Temporary position covering South Cumbria and North Lancashire.
The predicted salary is between 14 - 17 £ per hour.
We are recruiting for a RLO to join a Social Housing retrofit project ASAP! Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Experience in a similar, customer-facing role is essential. You will need a full UK driving licence and access to your own vehicle. Temp position, up to £17.50 an hour, covering South Cumbria and North Lancashire.
Your new role:
- Building strong, trusting relationships with residents from diverse backgrounds
- Providing clear, timely communication
Resident Liaison Officer employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the hunt for a Resident Liaison Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer-facing roles and practice your responses. We want you to showcase your experience and how you can build strong relationships with residents.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Resident Liaison Officer position. Plus, it helps us keep track of your application and get back to you quicker!
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. We want to see that you understand the role of a Resident Liaison Officer and how your experience aligns with what we're looking for.
Showcase Your Customer-Facing Experience: Since experience in a similar, customer-facing role is essential, highlight your relevant experiences in your application. We love seeing how you've built strong relationships with residents or customers in the past!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible. Don’t miss out!
How to prepare for a job interview at Hays
✨Know Your Community
Familiarise yourself with the South Cumbria and North Lancashire areas. Understand the demographics and challenges residents face. This will help you build rapport and show your genuine interest in the community during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer concerns or built relationships. Highlight your ability to communicate clearly and empathetically, as this is crucial for a Resident Liaison Officer.
✨Demonstrate Flexibility and Problem-Solving
Be ready to discuss how you've adapted to changing situations in previous roles. Share specific instances where you've resolved conflicts or found solutions that benefited both the residents and your organisation.
✨Prepare Questions for Them
Think of insightful questions to ask about the project and the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
