At a Glance
- Tasks: Lead and manage a refuge service, supporting victims of domestic abuse.
- Company: Respected specialist support organisation dedicated to helping vulnerable individuals.
- Benefits: Competitive salary, ongoing training, and a supportive work environment.
- Other info: Opportunity for professional growth and contribution to vital service development.
- Why this job: Make a real difference in the lives of those affected by domestic abuse.
- Qualifications: Experience in management within domestic abuse or related support services.
A respected specialist support organisation is seeking an experienced Manager to join its domestic abuse refuge service. The organisation provides safe accommodation and vital support to women, children and other victims of domestic abuse, helping individuals rebuild their lives, increase their safety, and move towards independent living. The service is committed to delivering high-quality, trauma-informed support and works closely with local authorities and partner agencies to achieve positive outcomes for those accessing its services.
As Manager, you will play a key role in the day-to-day leadership and operational management of refuge accommodation services. You will support the Service Manager in ensuring the safe and effective running of the service, providing leadership to support workers and volunteers, overseeing safeguarding and risk management processes, and ensuring high standards of support for residents. You will be responsible for staff supervision and development, monitoring service performance, managing referrals and housing-related matters, supporting tenancy management processes, and working collaboratively with a range of statutory and voluntary sector partners. The position also offers the opportunity to contribute to service development, strategic planning, and the continuous improvement of domestic abuse services.
What you'll need to succeed:
- Previous management or senior-level experience within domestic abuse, supported housing, refuge, homelessness, or a related support service.
- Strong understanding of safeguarding, risk management and trauma-informed practice.
- Experience supervising, supporting and developing staff teams.
- Knowledge of housing management, tenancy-related issues and partnership working.
- Excellent communication, leadership and organisational skills.
- The ability to manage a varied workload and make sound decisions in a fast-paced environment.
- A genuine passion for supporting vulnerable individuals and improving outcomes for victims of domestic abuse.
What you'll get in return:
- The opportunity to make a meaningful difference to the lives of individuals affected by domestic abuse.
- A rewarding leadership role within a well-established and respected organisation.
- Ongoing professional development and training opportunities.
- A supportive working environment with a strong focus on quality service delivery.
- The chance to contribute to the development and growth of vital domestic abuse services.
- Competitive salary and benefits package.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Refuge Manager - Domestic Abuse Service employer: Hays
Join a respected specialist support organisation in Dudley, where you will lead a dedicated team in providing vital refuge services to those affected by domestic abuse. With a strong commitment to professional development and a supportive work culture, this role offers the chance to make a meaningful impact while enjoying competitive benefits and opportunities for growth within a well-established framework.
StudySmarter Expert Advice🤫
We think this is how you could land Refuge Manager - Domestic Abuse Service
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Hays.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Hays.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Hays.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Hays. Apply directly through us to stand out!
We think you need these skills to ace Refuge Manager - Domestic Abuse Service
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Hays. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Refuge Manager - Domestic Abuse Service, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Hays
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Hays. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
