At a Glance
- Tasks: Welcome visitors, manage calls, and support office admin tasks.
- Company: Busy organisation in Salford Quays with a friendly atmosphere.
- Benefits: Competitive pay, flexible hours, and valuable office experience.
- Other info: Ideal for students seeking temporary work during the festive season.
- Why this job: Earn extra cash over Christmas while gaining professional experience.
- Qualifications: Previous reception or customer service experience is essential.
The predicted salary is between 32243 - 39408 £ per year.
Your new company is looking for a professional, friendly and reliable Temporary Receptionist to provide ad hoc front-of-house cover for a busy organisation based in Salford Quays over the Christmas period. This would be ideal for someone with previous reception, face-to-face customer service or office experience who is looking for flexible temporary work and is happy to cover individual days or short periods as required.
Your new role
- Providing a warm and professional welcome to visitors and clients
- Managing the reception area and ensuring it remains presentable
- Answering and directing incoming telephone calls
- Meeting and greeting visitors and notifying colleagues of their arrival
- Managing meeting rooms and assisting with bookings
- Handling incoming post, deliveries and couriers
- Completing general administration and data entry
- Responding to email enquiries
- Providing wider administrative support to the office when required
What you'll need to succeed
- Previous reception, front-of-house, administration or face-to-face customer service experience
- A professional and confident telephone manner
- Friendly, approachable and comfortable dealing with visitors
- Strong communication and organisation skills
- Good working knowledge of Microsoft Office
- Reliable and punctual, particularly given the nature of the cover
- Flexibility and availability throughout December and over the Christmas period
What you'll get in return
This is a great opportunity if you're looking to earn some extra money over Christmas without committing to a longer-term assignment. You'll gain experience within a professional office environment, with the potential for further temporary assignments in the New Year.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Receptionist Holiday Cover employer: Hays
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StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Holiday Cover
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hays. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hays before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist Holiday Cover
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hays:Your cover letter is your chance to shine! Tell us why you want to work at Hays specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hays!
How to prepare for a job interview at Hays
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
