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For Companies At a Glance
- Tasks: Communicate with patients, book clinics, and manage office tasks in a busy NHS environment.
- Company: Join a vital part of the NHS service in Merthyr.
- Benefits: Earn £12.90 per hour, Monday to Friday, with DBS check covered.
- Why this job: Gain valuable experience in healthcare while making a difference for patients.
- Qualifications: Strong communication skills and experience in a busy reception or admin role.
- Other info: Temporary role until March 2026, with potential for extension.
The predicted salary is between 10 - 15 £ per hour.
Starting ASAP – Must Pass DBS Check – 37.5 hours – Temporary Role - Office Based
Your new company: Working for part of the NHS service based in Merthyr.
Your new role:
- Communicate effectively with patients on a face-to-face basis, or via the telephone.
- Book consultant-led clinics and obtain patient notes in preparation for the clinics.
- Undertake office tasks such as photocopying, scanning, faxing when requested.
- Conduct all medical filing immediately and routinely to ensure the availability of up-to-date information for future admissions/outpatient consultations within the wider organisation.
What you'll need to succeed:
- Excellent interpersonal skills, communication skills, ability to prioritise.
- Experience of working in a busy environment, covering reception or undertaking administrative duties.
- Experience of filing and filing system.
- Proficient in the use of Microsoft Office.
- Experience of using NHS systems (desirable).
- Must pass Standard DBS check.
What you'll get in return:
- £12.90 per hour.
- Working 8am – 4pm, Monday to Friday.
- DBS check is covered by agency.
- Temporary until 31st March 2026 with possible extension.
- Gain experience of working in an NHS environment.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Receptionist - B2 employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - B2
✨Tip Number 1
Get to know the company! Research the NHS service in Merthyr and understand their values. This will help you tailor your conversation during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with patients face-to-face and over the phone, role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks, like booking appointments or handling paperwork efficiently.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Receptionist - B2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the job description. We want to see how your interpersonal and communication skills shine through, especially in a busy environment like the NHS.
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Keep it friendly and professional, and explain why you’re excited about the receptionist role. Don’t forget to mention any relevant experience with NHS systems if you have it!
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so make sure we can easily see how you meet the requirements without wading through fluff.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly and efficiently!
How to prepare for a job interview at Hays
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a receptionist in an NHS environment. Familiarise yourself with tasks like booking clinics and handling patient notes, as well as the importance of effective communication.
✨Show Off Your Interpersonal Skills
Since this role requires excellent interpersonal skills, think of examples from your past experiences where you've successfully communicated with patients or handled busy reception duties. Be ready to share these stories during the interview.
✨Brush Up on Your Microsoft Office Skills
Proficiency in Microsoft Office is key for this position. If you haven’t used it in a while, take some time to practice common tasks like creating documents, spreadsheets, and presentations. This will help you feel more confident when discussing your skills.
✨Prepare for the DBS Check
As you'll need to pass a DBS check, be prepared to discuss any relevant background information. It’s a good idea to have all necessary documentation ready, so you can reassure the interviewer of your eligibility for the role.
