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For Companies At a Glance
- Tasks: Provide top-notch customer service and ensure guests have a smooth stay.
- Company: Join a leading luxury organisation in beautiful Perthshire.
- Benefits: Enjoy 29 days holiday, free meals, gym membership, and employee discounts.
- Why this job: Be part of a dynamic team with flexible shifts and great development opportunities.
- Qualifications: Previous receptionist experience and strong communication skills are essential.
- Other info: Competitive salary with monthly shared tips and free parking included.
The predicted salary is between 24000 - 36000 £ per year.
Your new company
Hays is delighted to be working with a leading luxury organisation based in Perthshire. They are seeking an experienced receptionist to join the team, working flexible shifts and supporting the smooth running of the business.
Your new role
- Providing excellent customer service
- Adhering to our policies and procedures
- Processing payments
- Ensuring a smooth and easy stay for all guests
- Providing accurate feedback from guests to management
- Using up-selling techniques to promote services and facilities
- Various ad-hoc responsibilities
What you'll need to succeed
- Previous experience in a similar position
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Motivation to ensure the best service possible is provided to all customers
What you'll get in return
- 29 Days holiday per annum including your birthday!
- Free parking
- Generous salary and shared tips
- Gym membership
- Cycle to work scheme
- Employee discounts
- Development opportunities
- Free meals during shifts
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Receptionist employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the luxury organisation's values and customer service standards. This will help you align your approach during interviews and demonstrate that you understand their commitment to excellence.
✨Tip Number 2
Practice your verbal communication skills, as they are crucial for a receptionist role. Consider role-playing common scenarios you might encounter, such as handling guest inquiries or resolving complaints.
✨Tip Number 3
Highlight your problem-solving abilities by preparing examples of past experiences where you successfully resolved issues. This will show your potential employer that you can handle challenges effectively.
✨Tip Number 4
Network with professionals in the hospitality industry, especially those who work in luxury settings. They can provide insights and may even refer you to opportunities within their organisations.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and reception roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention specific examples of how you've provided excellent service in previous roles.
Highlight Flexibility: Since the role involves flexible shifts, emphasise your availability and willingness to work varied hours. This shows your commitment to supporting the business's needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hays
✨Showcase Your Customer Service Skills
As a receptionist, excellent customer service is key. Prepare examples from your previous roles where you went above and beyond to assist customers, highlighting your communication skills and problem-solving abilities.
✨Familiarise Yourself with the Company
Research the luxury organisation you're interviewing for. Understand their values, services, and what sets them apart in the industry. This knowledge will help you tailor your responses and show genuine interest.
✨Practice Common Interview Questions
Anticipate questions related to your experience and how you handle difficult situations. Practising your answers can help you feel more confident and articulate during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your enthusiasm and helps you determine if the position is the right fit for you.
