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For Companies At a Glance
- Tasks: Manage client claims, provide expert advice, and negotiate settlements.
- Company: Join a leading insurance firm known for tailored claims solutions in real estate.
- Benefits: Enjoy a competitive salary, hybrid working model, and career development opportunities.
- Why this job: Be part of a dynamic team making a real impact in the property sector.
- Qualifications: Experience in property claims handling and strong communication skills required.
- Other info: CII qualifications are desirable; proactive mindset and problem-solving skills will help you excel.
The predicted salary is between 36000 - 60000 £ per year.
Your New Company
A leading insurance and risk advisory firm is seeking an experienced Claims Manager to join its UK-based Real Estate team. This opportunity sits within a high-performing division that supports a diverse portfolio of property clients across the country. Known for delivering tailored claims solutions and strategic client support, the team operates at the forefront of the real estate insurance market.
Have you got what it takes to succeed The following information should be read carefully by all candidates.
Your New Role
In this role, you will be responsible for managing a designated group of clients, delivering expert claims services and acting as a trusted advisor throughout the claim\’s lifecycle. You will handle large and sensitive claims, liaising with insurers, loss adjusters, and clients to ensure efficient resolution. You\’ll advise on policy coverage, documentation requirements, and negotiate settlements and reserves to secure optimal outcomes.
You\’ll maintain accurate records, ensure claims are registered and updated on internal systems, and conduct periodic portfolio reviews. You\’ll also produce management information reports and represent the claims function in client tenders, contributing to insurer relationship development. Attendance at internal and external meetings will be expected, and you\’ll play a key role in supporting internal claims cleansing and diary management processes. Collaboration with colleagues across the business will be essential to ensure consistent service delivery.
What You\’ll Need to Succeed
To thrive in this role, you\’ll bring proven experience in property claims handling, ideally within the real estate sector. You\’ll have a strong technical understanding of insurance programmes and claims procedures, along with excellent communication and negotiation skills. The ability to interpret claims data and produce meaningful analysis is important, as is familiarity with regulatory frameworks and claims systems. Proficiency in Microsoft Office is expected, and CII qualifications are desirable. A proactive mindset, strong time management, and problem-solving abilities will set you apart.
What You\’ll Get in Return
You\’ll receive a competitive salary and benefits package, along with the flexibility of a hybrid working model. You\’ll be part of a market-leading team in a dynamic sector, with access to career development support and professional growth opportunities.
What You Need to Do Now
If you\’re interested in this role, click \’apply now\’ to forward an up-to-date CV. If this job isn\’t quite right for you, but you\’re exploring new opportunities, please contact us for a confidential discussion about your career
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
Real Estate Claims Advocate - Client Services employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Real Estate Claims Advocate - Client Services
✨Tip Number 1
Familiarise yourself with the latest trends in the real estate insurance market. Understanding current challenges and innovations will help you engage in meaningful conversations during interviews and demonstrate your commitment to the field.
✨Tip Number 2
Network with professionals in the insurance and real estate sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn about unadvertised job opportunities.
✨Tip Number 3
Brush up on your negotiation skills, as this role requires you to negotiate settlements and reserves. Consider role-playing scenarios with a friend or mentor to build confidence and refine your approach.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed claims in the past. Highlight your problem-solving abilities and how you've navigated complex situations to achieve positive outcomes for clients.
We think you need these skills to ace Real Estate Claims Advocate - Client Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property claims handling and showcases your technical understanding of insurance programmes. Use specific examples that demonstrate your communication and negotiation skills.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Explain how your background aligns with the needs of the company, particularly your experience with large and sensitive claims, and your ability to liaise effectively with various stakeholders.
Highlight Relevant Qualifications: If you have CII qualifications or any other relevant certifications, make sure to mention them prominently in your application. This will show your commitment to the field and enhance your credibility as a candidate.
Showcase Analytical Skills: In your application, provide examples of how you've interpreted claims data and produced meaningful analysis in previous roles. This is crucial for demonstrating your ability to contribute to management information reports and support decision-making processes.
How to prepare for a job interview at Hays
✨Showcase Your Claims Experience
Make sure to highlight your previous experience in property claims handling. Be prepared to discuss specific cases where you successfully managed claims, particularly in the real estate sector, as this will demonstrate your expertise and suitability for the role.
✨Demonstrate Technical Knowledge
Familiarise yourself with insurance programmes and claims procedures relevant to the role. During the interview, be ready to explain how you interpret claims data and produce analysis, as this will show your technical understanding and ability to contribute effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and negotiation skills. Prepare examples of how you've handled large or sensitive claims, including your approach to liaising with insurers and clients, to illustrate your capability in managing complex situations.
✨Emphasise Communication Skills
Since the role involves collaboration with various stakeholders, it's crucial to convey your excellent communication skills. Share instances where you've successfully communicated complex information to clients or colleagues, ensuring everyone is aligned and informed throughout the claims process.
