At a Glance
- Tasks: Oversee maintenance services and ensure tenant satisfaction through effective communication.
- Company: Established Housing Association in Belfast with a strong community focus.
- Benefits: Weekly pay, immediate start, and potential for contract extension.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: HND in construction or equivalent experience in property management required.
The predicted salary is between 30000 - 40000 £ per year.
Your new company
The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit a Property Services Officer on a temporary contract basis for a period of 6 months with the possibility of further extension.
Your new role
You will oversee the delivery of an efficient maintenance service, ensuring tenant satisfaction. This will include:
- Responding directly to tenants' queries regarding maintenance by telephone and/or by personal visits.
- Inspecting, where necessary, defects or repairs reported to the office, identifying the reason for the problem and ensuring it is repaired within the proper response time.
- Liaising with contractors to ensure problems are dealt with quickly and effectively.
- Monitoring the performance of contractors.
- Completing inspections in pre-set percentages of work completed by maintenance contractors.
- Carrying out 'Change of Tenancy Inspections' for properties ensuring void properties are returned ready to let at the earliest opportunity.
What you'll need to succeed
To be considered for this position, you must possess:
- An HND or equivalent in a construction related discipline, or sound knowledge of building construction with a minimum of 2 years' relevant experience in construction or estate/property management.
- A high level of knowledge and experience in the diagnosing of repairs to domestic dwellings and buildings.
- Good problem-solving, communication and negotiation skills.
- Good organisational and computer skills, including MS Word and other MS programmes.
What you'll get in return
This position offers an immediate start with the opportunity to work with an established Housing Association based in Belfast. You will be paid via Hays on a weekly basis for all hours worked.
What you need to do now
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
Property Services Officer (Housing) employer: Hays
Join an established Housing Association in Belfast, where you will play a vital role in ensuring tenant satisfaction through efficient maintenance services. With a supportive work culture that values employee growth and development, this position offers the chance to make a meaningful impact in the community while enjoying competitive pay and flexible working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Property Services Officer (Housing)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and property management sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Property Services Officer role.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of building construction and maintenance processes. We want you to be ready to impress with your problem-solving skills and experience in tenant relations.
✨Tip Number 3
Showcase your organisational skills! When discussing your past experiences, highlight how you’ve managed multiple tasks or projects. We need to see that you can juggle inspections and contractor management like a champ.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so let’s get you that interview!
We think you need these skills to ace Property Services Officer (Housing)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Services Officer role. Highlight your relevant experience in construction or property management, and don’t forget to showcase your problem-solving skills and knowledge of building repairs.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to tenant satisfaction and contractor management to grab our attention.
Show Off Your Communication Skills:Since this role involves liaising with tenants and contractors, make sure your written application reflects your strong communication skills. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of building construction and maintenance processes. Be ready to discuss your experience in diagnosing repairs and managing properties, as this will show that you’re the right fit for the role.
✨Show Off Your Communication Skills
Since you'll be dealing with tenants and contractors, practice how you articulate your thoughts clearly. Think of examples where you've successfully resolved issues or negotiated solutions, as these will highlight your problem-solving abilities.
✨Be Organised
Prepare a list of questions about the role and the company. This not only shows your interest but also helps you gauge if the position is right for you. Plus, being organised reflects well on your ability to manage tasks effectively.
✨Dress the Part
Even though it’s a temporary position, first impressions matter! Dress smartly to convey professionalism. It sets a positive tone for the interview and shows that you take the opportunity seriously.
