At a Glance
- Tasks: Coordinate global travel and provide essential administrative support for the Warranty team.
- Company: Join a dynamic team in a fast-paced environment in Poole.
- Benefits: Competitive hourly rate, potential for permanent position, and professional development opportunities.
- Other info: Temporary role with potential for growth; flexible working hours may be needed.
- Why this job: Be part of a proactive team and enhance your organisational skills while making an impact.
- Qualifications: Strong multitasking, attention to detail, and advanced IT skills required.
The predicted salary is between 30000 - 32000 £ per year.
We are looking for a highly organised and proactive Warranty & Travel Administrator to support our fast-paced Warranty team. This role combines global travel coordination with essential administrative and data support, ensuring smooth operations across field teams and internal stakeholders.
Key Responsibilities
- Travel & Coordination
- Manage end-to-end travel bookings (flights, hotels, visas, transport) for field and office teams
- Ensure all travel complies with company policy and approved suppliers
- Prepare travel itineraries and approval documentation
- Maintain accurate records of travel documents (e.g. passports, driving licences)
- Keep the field team “Away List” up to date for payroll purposes
- Operational Support
- Provide cover for key Warranty Field Service functions when required
- Track and reconcile travel expenses and company credit card usage
- Maintain absence, holiday, and sickness records (Kronos)
- Administration & Reporting
- Manage and record PDI and Handover documentation across Salesforce, SAP, and internal databases
- Support Customer Satisfaction Index (CSI) reporting and communications
- Maintain Warranty and Quality KPI reports and presentations
- Analyse and monitor Salesforce warranty claims to support global dealer performance
- Assist with Dealer Service Bulletins (DSBs), communications, and tracking
- General Business Support
- Prepare professional documents, presentations, and communications
- Take and distribute meeting notes for dealer and internal meetings
- Maintain accurate filing systems (digital and physical)
- Provide support for customer and distributor visits
- Deliver general administrative support across the department
Skills & Experience
- Strong organisational and multitasking skills in a fast-paced environment
- Excellent written and spoken English
- High attention to detail with strong numerical ability
- Advanced IT skills (Microsoft Office, Salesforce, SAP, Kronos or similar systems)
- Ability to work independently and use initiative
- Experience in travel coordination or administrative roles preferred
Key Attributes
- Proactive and solution-focused
- Highly organised with strong attention to detail
- Professional and confident communicator
- Flexible and able to respond to urgent or changing priorities
Additional Information
- This role requires discretion when handling confidential data
- Flexibility in working hours may occasionally be required to support global teams
- A professional and well-maintained working environment is essential
- This is a temporary role for approx 6 months and could lead to a permanent position.
- Fully office based in Poole, parking on site
- £16.50 - £18.00 an hour - circa £30,000/£32,000
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Warranty in Poole employer: Hays
Join our dynamic team in Poole as a Warranty & Travel Administrator, where you'll thrive in a supportive and fast-paced environment that values organisation and proactivity. We offer competitive pay, opportunities for professional growth, and a collaborative work culture that encourages innovation and flexibility. With a focus on employee well-being and development, this role not only provides essential administrative support but also opens doors to potential long-term career advancement within our global operations.
StudySmarter Expert Advice🤫
We think this is how you could land Warranty in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Warranty & Travel Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their travel policies and warranty processes. This will help you stand out as someone who’s genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to organisation and multitasking. Use examples from your past experiences to showcase how you’ve successfully managed travel bookings or administrative tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Warranty in Poole
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Warranty & Travel Administrator. Highlight your organisational skills and any experience in travel coordination or administrative roles. We want to see how you can bring your unique skills to our fast-paced team!
Show Off Your Attention to Detail:In this role, attention to detail is key! Use your application to demonstrate how you've successfully managed complex tasks or projects in the past. We love seeing examples that showcase your meticulous nature.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Warranty & Travel Administrator position. Be sure to mention your proactive approach and how you can support our global teams effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application lands directly in our hands. We can’t wait to hear from you!
How to prepare for a job interview at Hays
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like travel coordination and administrative support. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised and kept everything on track, especially in a fast-paced environment.
✨Brush Up on Relevant Software
The job mentions advanced IT skills, particularly with Microsoft Office, Salesforce, and SAP. Make sure you’re comfortable discussing your experience with these tools. If you have any specific achievements using them, share those during the interview!
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, or specific challenges the Warranty team is facing. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
