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- Tasks: Provide expert plumbing support and solutions to customers over the phone.
- Company: Established plumbing supplier with a strong reputation for service excellence.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Why this job: Join a trusted company and help customers solve their plumbing challenges.
- Qualifications: Knowledge of plumbing systems and excellent communication skills.
- Other info: Friendly workplace with opportunities for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting on behalf of a well-established supplier of plumbing and related products that has been operating for over 50 years. With around 120 staff across office and warehouse operations, this business is known for its strong reputation and commitment to delivering exceptional service and technical expertise to customers nationwide.
As a Plumbing Technical Support Advisor, you will be responsible for providing expert advice and support to customers regarding plumbing products and solutions.
Plumbing Technical Support Advisor employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Technical Support Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the plumbing industry, whether it's through LinkedIn or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on common plumbing scenarios and how you'd handle them. We want you to show off your technical expertise and problem-solving skills when it counts.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us.
We think you need these skills to ace Plumbing Technical Support Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in plumbing or technical support. We want to see how your skills match the role, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about plumbing and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In the plumbing world, problem-solving is key. Use examples from your past experiences to demonstrate how you’ve tackled challenges. We’re looking for those who can think on their feet and provide excellent support!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hays
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Familiarise yourself with common plumbing issues, tools, and products that the company supplies. This will not only show your enthusiasm for the role but also demonstrate your technical expertise.
✨Showcase Your Customer Service Skills
As a Plumbing Technical Support Advisor, you'll be dealing with customers regularly. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will highlight your ability to provide exceptional service, which is key for this role.
✨Research the Company
Take some time to learn about the company's history, values, and product range. Understanding their commitment to service and technical expertise will help you align your answers with their expectations during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the company's future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
