Operations/Facilities/Centre Manager
Operations/Facilities/Centre Manager

Operations/Facilities/Centre Manager

Full-Time 35000 £ / year No home office possible
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At a Glance

  • Tasks: Lead a vibrant innovation centre, driving growth and community impact.
  • Company: Dynamic organisation focused on business growth and innovation.
  • Benefits: Competitive package with autonomy to shape the Centre's future.
  • Why this job: Make a real difference in local business success and community development.
  • Qualifications: Proactive leader with a passion for innovation and operational management.
  • Other info: Ideal for those with start-up experience or a tech/AI interest.

Offering a unique opportunity with a competitive package.

Your new role:

Make a real impact. Shape a thriving business community. Lead a flagship innovation centre. I am delighted to be partnering with our client to recruit an inspiring Centre Manager for a state-of-the-art innovation centre in Stowmarket. This is a rare opportunity to take the helm of a high-profile, purpose-built space dedicated to business growth, innovation, skills development, and community impact.

As Centre Manager, you will lead the commercial and operational success of the site, driving occupancy, shaping the tenant experience, and acting as the face of a vibrant business community. You will foster collaboration, champion innovation, and ensure the Centre plays an influential role in supporting local economic development. This is the ideal role for a dynamic, people-focused, commercially minded leader who thrives in a fast-paced, purpose-led environment.

Create an Unmatched Customer & Community Experience:

  • Deliver an outstanding level of service to tenants, visitors, partners, and stakeholders.
  • Build a strong sense of community, nurturing relationships and cultivating a collaborative environment where businesses thrive.

Drive Growth, Commercial Success & Innovation:

  • Lead on sales, marketing, and occupancy strategies to meet and exceed commercial targets.
  • Work closely with the Innovation Advisor to design and implement innovative skills programmes, workshops, and business support initiatives that add real value.

Lead Operations, Facilities & Compliance:

  • Oversee all daily operational activities, ensuring the site is safe, compliant, welcoming, and impeccably maintained.
  • Act as facilities manager, taking ownership of contractor relationships, health and safety, building maintenance, and regulatory compliance.

Be the Centre's Ambassador:

  • Act as the primary point of contact for tenants-supporting their growth, negotiating leases, resolving issues, and ensuring a positive experience from move-in to renewal.
  • Represent the Centre at events, meetings, and stakeholder engagements.

Shape the Centre's Strategic Direction:

  • Work collaboratively with key partners to develop new opportunities, strengthen partnerships, and increase the Centre's influence.
  • Play a critical role in identifying new revenue streams, improving financial performance, and shaping future development plans.

Lead Events, Marketing & Digital Engagement:

  • Coordinate and deliver events, conferences, and workshops that raise the Centre's profile and attract new audiences.
  • Develop effective marketing strategies, managing the Centre's digital presence and creating engaging content to showcase success stories and attract new businesses.

What you'll need to succeed:

  • We are looking for a proactive, innovative leader who is commercially savvy and results-driven.
  • Passionate about business, innovation, and community impact.
  • A confident communicator and relationship builder.
  • Skilled in operational management and team leadership.
  • Excited to shape a thriving hub that drives local economic growth.
  • This role would suit someone who has worked for a start-up, or managed their own business.
  • To be successful in this role, you will either need a tech/AI background or a natural interest in tech/AI.

What you'll get in return:

This is more than a management role; it’s a chance to directly influence local business success, champion innovation, and build a dynamic ecosystem where enterprises can grow and collaborate. You’ll have the autonomy to shape the Centre's future and make a lasting impact on the region's economic development.

What you need to do now:

If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Operations/Facilities/Centre Manager employer: Hays

Join a forward-thinking organisation in Stowmarket that prioritises innovation, community impact, and employee growth. As an Operations/Facilities/Centre Manager, you will enjoy a competitive package and the opportunity to lead a state-of-the-art innovation centre, fostering collaboration and driving local economic development. With a vibrant work culture that values creativity and initiative, this role offers the chance to make a meaningful difference while advancing your career in a supportive environment.
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Contact Detail:

Hays Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations/Facilities/Centre Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend local events, workshops, or even online webinars related to operations and facilities management. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Showcase your personality! When you get the chance to meet potential employers, let your passion for innovation and community shine through. Share your ideas on how you would enhance tenant experiences or drive growth at the centre. Remember, they’re looking for someone dynamic and people-focused!

✨Tip Number 3

Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly, express your interest, and share how you can contribute to their success. A little initiative can go a long way in making a memorable impression.

✨Tip Number 4

Utilise our website! We’ve got loads of resources and tips to help you ace your job search. Plus, applying through us means you’ll be in the loop for exclusive opportunities that match your skills and interests. Let’s land that dream job together!

We think you need these skills to ace Operations/Facilities/Centre Manager

Leadership
Commercial Acumen
Operational Management
Relationship Building
Customer Service Excellence
Sales and Marketing Strategy
Event Coordination
Digital Engagement
Compliance Management
Health and Safety Oversight
Innovation Development
Community Engagement
Financial Performance Improvement
Negotiation Skills
Team Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Centre Manager role. Highlight your leadership experience, operational management skills, and any relevant tech or AI background to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about business growth and community impact. Share specific examples of how you've driven success in previous roles.

Showcase Your People Skills: As a Centre Manager, you'll be the face of our vibrant community. Make sure to highlight your ability to build relationships and foster collaboration in your application. We love seeing candidates who can connect with others!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on this fantastic opportunity!

How to prepare for a job interview at Hays

✨Know the Centre Inside Out

Before your interview, make sure you thoroughly research the innovation centre and its mission. Understand its role in the community and how it supports local businesses. This will not only show your genuine interest but also help you articulate how you can contribute to its success.

✨Showcase Your People Skills

As a Centre Manager, you'll be the face of the community. Prepare examples of how you've built relationships and fostered collaboration in previous roles. Highlight your ability to create a welcoming environment and support tenants, as this is crucial for driving occupancy and satisfaction.

✨Demonstrate Commercial Acumen

Be ready to discuss your experience with sales, marketing, and operational management. Think of specific strategies you've implemented that led to growth or improved performance. This will illustrate your commercially savvy mindset and your capability to lead the Centre towards success.

✨Prepare for Scenario Questions

Expect questions about how you'd handle various situations, such as tenant disputes or compliance issues. Think through potential challenges the Centre might face and prepare your responses. This will demonstrate your problem-solving skills and readiness to take ownership of the Centre's operations.

Operations/Facilities/Centre Manager
Hays

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