At a Glance
- Tasks: Lead operations, ensuring high-quality service delivery and compliance across multiple locations.
- Company: A growing organisation focused on sustainable, high-quality services in the care sector.
- Benefits: Competitive salary, flexible hybrid working, and a comprehensive benefits package.
- Other info: Join a dynamic team with opportunities for long-term planning and professional development.
- Why this job: Make a real impact in the care sector while driving operational excellence and strategic growth.
- Qualifications: Significant experience in the care sector and proven leadership at an executive level.
The predicted salary is between 58000 - 58000 £ per year.
The organisation has demonstrated consistent growth and development, underpinned by a clear strategic direction and a focus on delivering sustainable, high-quality services.
An opportunity has arisen for an experienced Head of Operations to join a senior leadership team. Reporting directly to the Chief Executive and operating as a key member of the Executive Management Team, you will be accountable for the day-to-day delivery, performance and quality of services across the organisation. This is a pivotal leadership role, combining strategic influence with operational accountability, ensuring services are delivered in line with organisational standards while meeting all regulatory, contractual and legislative requirements.
You will play a key role in driving operational performance and aligning service delivery to wider organisational priorities and future growth plans:
- Provide clear and effective leadership to operational teams and senior managers
- Oversee the delivery of services across multiple locations, ensuring consistency, quality and compliance
- Ensure adherence to regulatory frameworks, safeguarding requirements and contractual obligations
- Monitor performance, including analysis of incidents, trends and service data, driving continuous improvement
- Manage and oversee budgets and resources, ensuring financial sustainability without compromising quality
- Work closely with commissioners, local authorities and external partners to maintain and develop relationships
- Identify emerging sector trends, policy changes and opportunities to inform operational and strategic direction
- Collaborate with wider leadership teams, including HR, Quality and Development functions, to ensure a joined-up approach to service delivery
- Ensure effective workforce practices, including recruitment, development, performance management and staff wellbeing
Significant experience within the care sector, including supporting individuals with learning disabilities and complex needs:
- A proven track record of operating at senior leadership or executive level
- Strong knowledge of regulatory frameworks, safeguarding, and best practice standards
- The ability to lead service improvement, manage risk and deliver against organisational objectives
- Experience working with commissioners, local authorities and key stakeholders
- Strong financial and resource management capability
- A full UK driving licence and willingness to travel regularly
Opportunity to contribute to long-term planning, service development and growth. Flexible, hybrid working arrangements. Competitive salary and benefits package.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Operations Development Executive employer: Hays
As a leading organisation in the care sector, we pride ourselves on our commitment to delivering high-quality services while fostering a supportive and inclusive work culture. Our employees benefit from flexible hybrid working arrangements, competitive salaries, and opportunities for professional growth, all within a dynamic environment that values innovation and collaboration. Join us in making a meaningful impact in the lives of individuals with learning disabilities and complex needs, while being part of a forward-thinking team in the West Midlands.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Development Executive
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their goals. We want you to shine, so practice common interview questions and have your own ready!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Operations Development Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations Development Executive role. Highlight your leadership experience and any relevant achievements in the care sector to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your work history, focus on specific achievements rather than just duties. Use numbers and examples to demonstrate how you've driven operational performance and improved service delivery in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you thoroughly understand the organisation's mission and values. Research their recent projects and strategic goals, especially in the care sector. This will help you demonstrate how your experience aligns with their objectives during the interview.
✨Showcase Leadership Skills
Prepare examples of your leadership experience, particularly in managing teams and driving operational performance. Be ready to discuss specific challenges you've faced and how you overcame them, as this role requires strong leadership capabilities.
✨Understand Regulatory Frameworks
Brush up on the relevant regulatory frameworks and safeguarding requirements in the care sector. Being able to speak confidently about compliance and best practices will show that you’re well-prepared for the responsibilities of the role.
✨Engage with Questions
Prepare thoughtful questions to ask the interviewers about their current challenges and future plans. This not only shows your interest in the role but also gives you insight into how you can contribute to their success.
