At a Glance
- Tasks: Lead operations and ensure high-quality service delivery across multiple locations.
- Company: Dynamic organisation focused on sustainable growth and quality services.
- Benefits: Competitive salary, flexible hybrid working, and a comprehensive benefits package.
- Other info: Join a supportive team with opportunities for long-term planning and professional development.
- Why this job: Make a real impact in the care sector while driving operational excellence.
- Qualifications: Experience in senior leadership within the care sector and strong financial management skills.
The predicted salary is between 58000 - 58000 £ per year.
The organisation has demonstrated consistent growth and development, underpinned by a clear strategic direction and a focus on delivering sustainable, high-quality services.
An opportunity has arisen for an experienced Head of Operations to join a senior leadership team. Reporting directly to the Chief Executive and operating as a key member of the Executive Management Team, you will be accountable for the day-to-day delivery, performance and quality of services across the organisation. This is a pivotal leadership role, combining strategic influence with operational accountability, ensuring services are delivered in line with organisational standards while meeting all regulatory, contractual and legislative requirements.
You will play a key role in driving operational performance and aligning service delivery to wider organisational priorities and future growth plans:
- Provide clear and effective leadership to operational teams and senior managers
- Oversee the delivery of services across multiple locations, ensuring consistency, quality and compliance
- Ensure adherence to regulatory frameworks, safeguarding requirements and contractual obligations
- Monitor performance, including analysis of incidents, trends and service data, driving continuous improvement
- Manage and oversee budgets and resources, ensuring financial sustainability without compromising quality
- Work closely with commissioners, local authorities and external partners to maintain and develop relationships
- Identify emerging sector trends, policy changes and opportunities to inform operational and strategic direction
- Collaborate with wider leadership teams, including HR, Quality and Development functions, to ensure a joined-up approach to service delivery
- Ensure effective workforce practices, including recruitment, development, performance management and staff wellbeing
Significant experience within the care sector, including supporting individuals with learning disabilities and complex needs:
- A proven track record of operating at senior leadership or executive level
- Strong knowledge of regulatory frameworks, safeguarding, and best practice standards
- The ability to lead service improvement, manage risk and deliver against organisational objectives
- Experience working with commissioners, local authorities and key stakeholders
- Strong financial and resource management capability
- A full UK driving licence and willingness to travel regularly
Opportunity to contribute to long-term planning, service development and growth. Flexible, hybrid working arrangements. Competitive salary and benefits package.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Operations and Development Executive employer: Hays
As a leading organisation in the care sector, we pride ourselves on our commitment to delivering high-quality services while fostering a supportive and inclusive work culture. Our employees benefit from flexible hybrid working arrangements, competitive salaries, and ample opportunities for professional growth and development, all within a dynamic environment that values innovation and collaboration. Join us in making a meaningful impact in the lives of individuals with learning disabilities and complex needs, while being part of a forward-thinking team in the West Midlands.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and Development Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Operations and Development Executive role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their strategic direction and think about how your experience aligns with their goals. This will help you stand out as someone who’s not just looking for any job, but is genuinely interested in contributing to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in the care sector and your leadership experience can drive operational performance. Keep it concise and impactful – you want to leave them wanting to know more about you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. Let’s get you that dream job!
We think you need these skills to ace Operations and Development Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations and Development Executive role. Highlight your leadership experience and any relevant achievements in the care sector to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your understanding of regulatory frameworks and service improvement.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive operational performance and manage resources effectively. Numbers and outcomes speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you thoroughly understand the organisation's mission and values. Research their recent projects and strategic goals, especially in the care sector. This will help you demonstrate how your experience aligns with their objectives during the interview.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams and improved operational performance in previous roles. Highlight your experience with compliance and regulatory frameworks, as well as your ability to manage budgets and resources effectively.
✨Engage with Questions
Come prepared with insightful questions about the organisation's future plans and challenges. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Demonstrate Adaptability
Be ready to discuss how you've navigated changes in the care sector, such as emerging trends or policy shifts. Emphasise your ability to adapt strategies to meet evolving needs while maintaining high-quality service delivery.
