At a Glance
- Tasks: Lead the development of operational resilience strategies and ensure critical services remain available.
- Company: Registers of Scotland, a pioneering organisation in land and property registration.
- Benefits: Competitive salary, generous pension, 42 days holiday, and flexible working options.
- Other info: Join an inclusive culture focused on professional growth and innovation.
- Why this job: Make a real impact by shaping resilience in a digitally-driven public sector environment.
- Qualifications: Experience in operational resilience and ability to influence senior stakeholders.
The predicted salary is between 62114 - 77232 £ per year.
Hays' Cyber practice have partnered exclusively with Registers of Scotland (RoS) on the search for an experienced Senior Operational Resilience Manager to lead the development and embedding of operational resilience capability across a complex, digitally-driven public sector organisation. This is a high-impact role focused on ensuring critical services remain available and recoverable during disruption. You will work at a strategic level to shape resilience frameworks, influence senior stakeholders, and build a culture of preparedness. This is an opportunity to establish and drive a resilience function with significant organisational visibility and influence.
Registers of Scotland (RoS) manages 21 land, property and other legal registers which are a critical asset for the Scottish economy. They aim to provide the best public service for Scotland and are on a mission to make some of the oldest public land registers in the world into some of the most modern. Registers of Scotland (RoS) is an award-winning organisation recognised for its technology and innovation. Registers of Scotland is a world-leading pioneer in land and property registration. Their full-stack teams design, architect, and build all registration products in-house, and they work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with RoS through access to the latest data, software engineering and product delivery techniques.
In this role you will:
- Lead the development and delivery of an organisation-wide operational resilience strategy
- Identify, map, and manage business-critical services and their dependencies
- Own and maintain Business Continuity Plans (BCPs) and service recovery playbooks, ensuring compliance with ISO 22301 and Scottish Government expectations
- Coordinate and deliver scenario testing and exercises (table-top, simulation, live), embedding lessons learned to strengthen service continuity
- Establish and drive resilience governance forums and stakeholder engagement
- Collaborate across digital, cyber, risk, operations, and external partners to embed resilience practices
- Provide oversight of business continuity, disaster recovery, and service resilience planning
- Coordinate and deliver scenario testing (e.g. cyber incidents, supplier failures) and embed improvements
- Support or lead response activities during major incidents and drive post-incident reviews
- Produce reporting for senior leadership on resilience posture, risks, and performance
- Maintain resilience frameworks aligned to recognised standards and governance expectations
- Drive continuous improvement in resilience capability, supplier assurance, and recovery performance
What I'm Looking For:
- Significant experience in operational resilience, business continuity, or disaster recovery
- Experience aligning resilience, continuity, and recovery practices with relevant standards, including ISO 22301 and the NCSC Cyber Assessment Framework
- Proven ability to operate as a subject matter expert and influence senior stakeholders
- Experience in complex digital or cloud-based environments
- Demonstrated experience leading or supporting responses to major incidents
- Strong analytical, problem-solving, and critical thinking capability
- Experience managing third-party or supply chain resilience and dependencies
- Relevant professional certifications (e.g. CBCI, MBCI, ISO standards) preferred
Benefits:
- Competitive salary package
- Pension contribution of 28.97% employer contribution
- 42 days annual leave
- Flexible and hybrid working arrangements
- Strong focus on professional development and career progression
- Inclusive and supportive working culture
- Opportunity to work in a highly impactful, strategic role shaping organisational resilience
Operational Resilience Manager employer: Hays
Registers of Scotland (RoS) is an exceptional employer, offering a relaxed hybrid and flexible working environment that prioritises employee well-being and professional growth. With a competitive salary, generous pension contributions, and an impressive 42 days of annual leave, RoS fosters a culture of inclusivity and support, empowering employees to thrive in their roles while shaping the future of public service in Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Resilience Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you’re reading from a script!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Operational Resilience Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Resilience Manager role. Highlight your experience in operational resilience, business continuity, and any relevant certifications. We want to see how your skills align with what RoS is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about operational resilience and how you can contribute to RoS's mission. Keep it engaging and make sure to connect your experiences to the job description.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to lead resilience strategies and manage critical services. Numbers and outcomes speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Hays
✨Know Your Resilience Frameworks
Make sure you’re well-versed in operational resilience frameworks, especially ISO 22301. Be ready to discuss how you've applied these standards in previous roles and how they can be tailored to fit the needs of Registers of Scotland.
✨Showcase Your Stakeholder Influence
Prepare examples that highlight your ability to influence senior stakeholders. Think about times when you’ve successfully communicated complex ideas or gained buy-in for resilience initiatives. This will demonstrate your strategic thinking and leadership skills.
✨Be Ready for Scenario Testing Discussions
Expect questions around scenario testing and incident response. Brush up on your experiences with table-top exercises or live simulations, and be prepared to share lessons learned and improvements made from those experiences.
✨Highlight Your Analytical Skills
Operational resilience requires strong analytical and problem-solving skills. Prepare to discuss specific challenges you've faced in past roles and how you approached them. Use data and metrics to back up your successes, as this will resonate well with the interviewers.
