At a Glance
- Tasks: Support daily operations and ensure excellent customer experiences in a busy office.
- Company: Join a well-established organisation in the fast-paced manufacturing industry.
- Benefits: Competitive salary, ongoing training, and a supportive team environment.
- Other info: Enjoy a stable job with growth opportunities in a friendly atmosphere.
- Why this job: Be the central point of contact and make a real difference for customers.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 27000 - 30000 £ per year.
Permanent Customer Service Administrator, based in Oldham, £27,000 - £30,000
Your new company
Hays are recruiting for a permanent Customer Service Administrator based in Oldham. You will be joining a well-established and highly regarded organisation operating within a fast-paced manufacturing industry.
Your new role
As a Customer Service Administrator, you will play a key role in supporting day-to-day operations and ensuring an excellent customer experience. Acting as a central point of contact, you will handle a variety of administrative and customer service tasks in a busy office environment.
Your responsibilities will include:
- Managing incoming calls and emails from customers in a professional and timely manner
- Processing orders, bookings, and service requests accurately
- Updating internal systems with customer and job information
- Liaising with internal teams to coordinate service delivery
- Resolving customer queries and escalating issues where required
- Supporting the wider team with general administrative duties
What you'll need to succeed
To be successful in this role, you will be highly organised, customer-focused, and comfortable working in a fast-paced environment. You will ideally have:
- Previous experience in a customer service administrative role
- Strong communication skills, both written and verbal
- Good attention to detail and organisational skills
- Confidence using Microsoft Office and internal systems
- The ability to manage multiple tasks and prioritise workload effectively
- A proactive and positive approach to work
What you'll get in return
A competitive salary between £27,000 - £30,000
- Ongoing training and development opportunities
- A supportive and friendly team environment
- The chance to work for a stable and growing organisation
- A comprehensive benefits package
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Customer Service Administrator in Oldham employer: Hays
Join a well-established and highly regarded organisation in Oldham, where as a Customer Service Administrator, you will thrive in a supportive and friendly team environment. With ongoing training and development opportunities, a competitive salary, and a comprehensive benefits package, this role offers not just a job, but a pathway to meaningful career growth within a stable and growing manufacturing industry.
