At a Glance
- Tasks: Join a high-profile project, ensuring quality assurance in automotive finance.
- Company: Leading automotive finance organisation with a focus on quality and customer outcomes.
- Benefits: Competitive pay, hybrid working, professional development, and potential contract extension.
- Other info: Collaborative environment with opportunities for growth and modern facilities.
- Why this job: Make a real impact on quality frameworks and enhance customer experiences.
- Qualifications: Experience in quality assurance within automotive finance and strong analytical skills.
The predicted salary is between 50000 - 60000 £ per year.
We are looking for an experienced QA Analyst to join a high-profile Commissions Project within a leading automotive finance environment. This is an excellent opportunity for a quality assurance professional with experience in automotive finance, customer outcomes, and regulatory compliance to play a key role in developing and implementing quality assurance frameworks across multiple commission-related projects.
Working closely with stakeholders and the wider programme team, you will help ensure reviews are completed consistently, fairly, and in line with regulatory and business requirements, while driving continuous improvements that enhance the customer experience.
Please note: This is not an IT Testing role. We are specifically seeking candidates with Quality Assurance experience within automotive finance or a regulated financial services environment.
You’ll Also:
- Design and implement QA frameworks, including scope, objectives, review criteria, pass/fail measures, and reporting structures aligned to existing QA methodologies.
- Quickly learn and understand new processes, customer journeys, and systems to support project delivery.
- Conduct daily "check the checker" quality reviews across three separate commission-related workstreams.
- Provide clear, constructive, and actionable feedback following completed reviews.
- Work closely with stakeholders to provide recommendations and support continuous improvement initiatives.
- Identify emerging risks, trends, and customer outcome concerns through ongoing review activity.
- Ensure quality assessments are completed fairly, consistently, objectively, and in line with regulatory requirements.
- Monitor review outcomes and recommend enhancements to frameworks and processes to improve customer experience and operational effectiveness.
- Support project delivery by working to agreed deadlines and maintaining high-quality standards throughout.
What You'll Need to Succeed:
- Previous Quality Assurance experience, ideally within the automotive finance sector.
- Strong understanding of Consumer Duty, Vulnerable Customer requirements, and FCA principles.
- Knowledge of delivering and assessing good customer outcomes within a quality assurance framework.
- Experience designing or implementing QA frameworks, review methodologies, or quality monitoring processes.
- Excellent analytical skills with exceptional attention to detail.
- Strong written and verbal communication skills, with the ability to simplify complex information for different audiences.
- Ability to provide balanced, objective, and constructive feedback within established quality guidelines.
- Strong organisational and time management skills with the ability to manage multiple priorities.
- A proactive and positive approach, with the confidence to identify challenges and recommend solutions.
- Ability to work independently while collaborating effectively with stakeholders and programme teams.
- Experience working within regulated environments and delivering against strict project deadlines.
What You'll Receive in Return:
- Opportunity: Join a leading automotive finance organisation and contribute to a high-profile commissions project.
- Hybrid Working: Enjoy a flexible working arrangement with a combination of office and home working.
- Impact: Play a key role in shaping QA frameworks and driving quality outcomes across multiple projects.
- Professional Development: Gain exposure to complex regulatory and customer outcome-focused workstreams.
- Collaborative Environment: Work closely with experienced stakeholders, programme teams, and quality professionals.
- Potential Extension: Initial 6-month contract with potential for further opportunities based on project requirements.
- Modern Facilities: Access to a professional working environment with onsite amenities and free parking.
This is an excellent opportunity for a QA professional with automotive finance experience who is passionate about customer outcomes, regulatory compliance, and quality excellence, and is looking to make an immediate impact on a significant commissions programme.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Analyst in Northampton
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like Hays when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from Hays!
We think you need these skills to ace Quality Assurance Analyst in Northampton
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Quality Assurance Analyst, make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Hays. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Hays
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Hays.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Hays in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Hays.
