At a Glance
- Tasks: Support sales and admin teams, process orders, and deliver top-notch customer service.
- Company: Join a friendly team in a dynamic work environment.
- Benefits: Enjoy 25 days holiday, free parking, and an early finish on Fridays.
- Other info: Opportunity for a temporary to permanent role with career growth.
- Why this job: Perfect for detail-oriented individuals who thrive in fast-paced settings.
- Qualifications: Strong organisational skills and effective communication are key.
The predicted salary is between 25000 - 32000 € per year.
We are seeking a proactive and detail-oriented Sales & Administration Coordinator to support our internal teams and contribute to an exceptional customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys taking ownership of tasks, and is confident communicating with both customers and internal departments.
Key Responsibilities
- Assist the sales and administration team with day-to-day operational duties.
- Process and revise customer sales orders accurately.
- Prepare, update, and email sales quotations to customers.
- Handle customer pre-sales enquiries via phone and email.
- Deliver high-quality customer service at all times.
- Prepare and maintain Excel-based reports for carriers and customers.
- Liaise with carriers to obtain proof of delivery and resolve non-delivery issues.
- Address and resolve sales invoice queries efficiently.
- Convert orders into invoices within the ERP system.
- Raise and manage non-conformance report (NCR) requests from customers.
- Manage general customer correspondence and incoming inbox enquiries.
- Support the external sales team with internal coordination tasks.
- Maintain accurate and up-to-date CRM/ERP records.
- Conduct outbound sales calls to existing customers to drive product growth.
- Prospect new business leads across the industry.
- Contribute to process improvement initiatives and internal reporting development.
This will be on a temporary to permanent contract, so you will need to be available immediately, you will be joining a lovely team in a friendly environment.
The Successful Applicant
- Exceptional attention to detail with a focus on accuracy.
- Confident user of Microsoft Office, especially Excel and Outlook.
- Previous experience with ERP systems is an advantage (not essential).
- Strong organisational skills and effective communication abilities.
- Proven background in delivering excellent customer service.
- Ability to prioritise, manage time effectively, and work independently.
What you'll get in return
- Great working environment
- 25 days holidays plus stats
- Earlier finish on a Friday
- Free parking
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Locations
Sales Administrator in North East, Scunthorpe employer: Hays
Join a dynamic team as a Sales Administrator in a supportive and friendly environment where your contributions directly enhance customer experiences. With a focus on employee growth, we offer 25 days of holiday plus bank holidays, an earlier finish on Fridays, and free parking, making this an excellent opportunity for those seeking a fulfilling career in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in North East, Scunthorpe
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and helps you figure out if the role is right for you too. Plus, it gives you a chance to shine!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a nice touch that shows your appreciation and keeps you fresh in their minds.
We think you need these skills to ace Sales Administrator in North East, Scunthorpe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Administrator role. Highlight your attention to detail, customer service experience, and any relevant software knowledge, especially with Microsoft Office and ERP systems.
Craft a Compelling Cover Letter:Use your cover letter to showcase your personality and enthusiasm for the role. Mention why you’re excited about joining our team at StudySmarter and how you can contribute to delivering exceptional customer experiences.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the position.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go!
How to prepare for a job interview at Hays
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Sales Administrator. Brush up on your knowledge of processing sales orders, handling customer enquiries, and using Excel. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves liaising with customers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in previous roles, especially when resolving issues or providing excellent customer service.
✨Demonstrate Attention to Detail
Highlight your attention to detail during the interview. You could mention specific instances where your accuracy made a difference, like catching an error in a report or ensuring a customer's order was processed correctly. This is crucial for the role!
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the environment is the right fit for you. Plus, it gives you a chance to engage with the interviewer!
