At a Glance
- Tasks: Assist customers with parking queries and support smooth operations.
- Company: Join a dynamic team in Thetford with a focus on customer service.
- Benefits: Part-time hours, hybrid working, and on-site parking.
- Other info: Immediate start available for motivated individuals.
- Why this job: Gain valuable experience in customer service while working flexibly.
- Qualifications: Strong communication skills and IT proficiency required.
The predicted salary is between 12 - 15 £ per hour.
This is a newly created temporary part-time Parking Assistant/Customer Services job to support my client through a busy period of time. This is primarily a customer service role, but may also involve a range of general support functions including administration, contractor liaison, and support for ensuring that everything in this business unit runs smoothly.
- Monitor the shared parking inbox; responding to car parking queries from the public, as well as internal general enquiries.
- Handle visitor queries over the phone when required, and action any call back requests from our visitors.
- Liaise with external contractors and suppliers to manage parking equipment service requests raised by our internal district teams.
- Support the Membership team on parking issues.
- Any other parking related tasks reasonably requested by your line manager.
Exemplary written and oral customer service skills. Competent IT user with experience of Microsoft suite of applications (Excel, Word, Teams and Outlook).
Part-time hours, 22.5 worked on Monday/Tuesday/Wednesday. Hybrid working pattern. On-site parking.
Locations
Part Time Parking Assistant (Customer Services) in Norfolk, Thetford employer: Hays
Join our dynamic team as a Part Time Parking Assistant in Thetford, where we prioritise a supportive work culture and offer flexible hybrid working arrangements. Our commitment to employee growth is evident through ongoing training opportunities and a collaborative environment that values your contributions. Enjoy the convenience of on-site parking while making a meaningful impact in customer service during a busy period.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Parking Assistant (Customer Services) in Norfolk, Thetford
✨Tip Number 1
Get to know the company! Research their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of scenarios where you can demonstrate your ability to handle queries and resolve issues effectively.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what the company really values in a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the position and ready to jump in as a Parking Assistant.
We think you need these skills to ace Part Time Parking Assistant (Customer Services) in Norfolk, Thetford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your customer service skills and any relevant experience. We want to see how you can bring your unique flair to the role!
Show Off Your IT Skills:Since you'll be using Microsoft applications like Excel and Word, mention any specific experiences you've had with these tools. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points shine through without unnecessary fluff.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Hays
✨Know Your Customer Service Skills
Make sure you can highlight your exemplary written and oral customer service skills. Think of specific examples where you've successfully handled queries or resolved issues, as this will show your potential employer that you're ready to tackle the challenges of the role.
✨Familiarise Yourself with IT Tools
Since the job requires competent use of Microsoft applications like Excel, Word, Teams, and Outlook, brush up on these tools before the interview. Be prepared to discuss how you've used them in past roles, as this will demonstrate your readiness for the position.
✨Understand the Role's Responsibilities
Take time to read through the job description thoroughly. Be ready to discuss how you would manage parking queries, liaise with contractors, and support the Membership team. Showing that you understand the role will impress your interviewer.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions about the role and the company. This shows your interest and enthusiasm for the position, and it gives you a chance to find out if it's the right fit for you too!
