At a Glance
- Tasks: Support individuals in accessing welfare services and manage sensitive client information.
- Company: Established organisation in the public and community support sector.
- Benefits: £15.83 per hour, part-time hours, hybrid working, and meaningful community impact.
- Other info: Join a dedicated team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: 5 GCSEs including English and Maths, plus 2 years' experience handling confidential information.
The predicted salary is between 15.83 - 15.83 £ per hour.
Your new company is a well-established organisation within the public and community support sector seeking a part-time Welfare Support Officer to join its Belfast-based team. This organisation plays a key role in coordinating support services for individuals accessing specialist welfare and support schemes, working closely with community partners, statutory bodies and service users. The successful candidate will join a dedicated team committed to delivering high-quality, person-centred support and maintaining the highest standards of service delivery.
Your new role as Welfare Support Officer involves supporting the delivery of a specialised welfare support programme, acting as a key liaison between stakeholders, service users and partner organisations. Responsibilities will include:
- Managing and processing confidential client information in line with GDPR requirements.
- Maintaining accurate records and updating internal management systems.
- Supporting the coordination and development of welfare support processes and procedures.
- Acting as a point of contact for service users and partner organisations, responding to queries and providing guidance where appropriate.
- Assisting with reporting activities, management information and programme outcome reporting.
- Building and maintaining effective relationships with statutory, community and voluntary sector stakeholders.
- Supporting continuous improvement initiatives and contributing to service development activities.
What you'll need to succeed:
- 5 GCSEs (or equivalent) including English and Mathematics.
- A minimum of 2 years' experience handling high volumes of sensitive or confidential information while working to strict deadlines and compliance requirements.
- Strong communication skills with the ability to engage effectively with a diverse range of individuals, including those who may require additional support.
- Experience producing reports, management information and progress updates.
- Experience supporting service delivery, case management, welfare programmes or customer-focused support services.
- Previous experience working within the community, voluntary, public sector or support services environment.
- Proficiency in Microsoft Office, including Word, Excel and Outlook.
- Excellent organisational skills, attention to detail and the ability to manage competing priorities.
What you'll get in return:
- Belfast-based role
- Part-time position (22.2 hours per week)
- £15.83 per hour
- Temporary opportunity
- Hybrid working arrangements
- Meaningful role supporting individuals within the local community
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Welfare Support Officer - Part time in Newtownabbey employer: Hays
Join a well-established ecological consultancy in Kent that prioritises work-life balance and professional development. With a collaborative team culture and a commitment to delivering high-quality ecological advice, this company offers meaningful career progression opportunities for ecologists. Enjoy flexible working arrangements and the chance to work on diverse projects across the South East and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Support Officer - Part time in Newtownabbey
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Hays, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Hays. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Hays's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Welfare Support Officer - Part time in Newtownabbey
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Hays. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Hays.
How to prepare for a job interview at Hays
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Hays.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Welfare Support Officer - Part time at Hays.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Hays that you're ready to hit the ground running in the Welfare Support Officer - Part time role.
