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- Tasks: Support customer service and operations while managing daily administrative tasks.
- Company: Join a dynamic logistics company focused on teamwork and efficiency.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Perfect for those looking to kickstart their career in logistics and administration.
- Why this job: Be the backbone of operations and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and proficiency in Microsoft Office.
The predicted salary is between 24000 - 30000 £ per year.
We are currently recruiting for a Customer Service & Operations Administrator to provide essential support across customer service, operations, and administration functions. As a Customer Services/Logistics Administrator your role would involve:
- Customer Service.
- Operations Support.
- Support daily operational activities including bookings, collections, and deliveries.
- Liaise with drivers, warehouse teams, and operations staff to ensure smooth workflow.
- Administration.
- Manage shared inboxes and support with day-to-day administrative tasks.
- Support compliance activities, record keeping, and general office administration.
- Confident in using Microsoft Office, particularly Outlook and Excel.
Logistics Customer Service Admin in Newport employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Service Admin in Newport
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customer service sectors. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you're confident in using Microsoft Office, especially Outlook and Excel, make sure to highlight that during interviews. We want to see how you can use these tools to support daily operations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Logistics Customer Service Admin in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your logistics experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Tech Skills: Since we’re looking for someone confident in Microsoft Office, especially Outlook and Excel, make sure to mention any specific projects or tasks where you’ve used these tools effectively. We appreciate tech-savvy candidates!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hays
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you would handle common scenarios, like dealing with an unhappy customer or managing multiple requests at once. This will show that you understand the importance of customer satisfaction in logistics.
✨Familiarise Yourself with Operations
Since the role involves operations support, make sure you understand the basics of logistics operations. Research common processes like bookings, collections, and deliveries. Being able to speak knowledgeably about these topics will impress the interviewers and demonstrate your readiness for the role.
✨Show Off Your Admin Skills
As administration is a key part of the job, be prepared to discuss your experience with managing shared inboxes and using Microsoft Office, especially Outlook and Excel. Bring examples of how you've used these tools effectively in past roles to streamline processes or improve communication.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the company’s operations and team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.